Both pilot and flames go out after 10 seconds simultaneously


  #1  
Old 11-24-14, 12:39 PM
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Both pilot and flames go out after 10 seconds simultaneously

Hi,
I have a 13 year old Napoleon propane gas fireplace GD-15.
http://www.napoleonproducts.com/down...d15-manual.pdf

Recently it started having the following problem:

1) Pilot lights fine and stays on
2) Turn thermostat on to full
3) Flames ignite fine
4) After 10 -15 seconds both the flames and pilot go out simultaneously?

I cleaned both the thermopile and thermocouple. I get a reading of 400 mV from the thermopile. Cleaning it did not make a difference. When the thermostat is on the meter read about 170 mV?

Any ideas on what could be causing both to go out simultaneously?

Thanks
 
  #2  
Old 11-27-14, 01:40 PM
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I managed to fix the problem but I'm not sure how or why. I used compressed air around the pilot area, and the gas valve. Maybe there was some dirt blocking the ports? Anyway it works now.
 
 

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