whitco security lock - unable to remove

[passover]

i have a security door, and i do not have a key for it, i bought a new locking device with keys, but i cannot remove the tumbler as it seems to be in the locked position.

is it possible to drill it out? or are there other alternatives.

[rstripe]

If you've not already solved your problem, a question or 2:
Is the door locked, or is the bolt locked with the door open?
I think Whitco is a European or Australian design that would use a "profile" cylinder---You have to remove a set screw from the edge of the door, and in some cases, the key has to be turned 1/4 turn to be able to remove the cylinder. Sorry, not much help, without more info.

[GlobalLocky]

A Whitco Tasman Mark II security door lock uses a loose cam profile cylinder. The cam can be manually pushed to unlock.

You need to use a relatively thin metal tool to slide between the round part of the key cylinder and the front of the mechanism and lift the tool to raise the cam, unlocking the lock.

It is awkward. Sometimes I have had success by removing the handles and flicking the cam from underneath.

Yes it is a Euro style cylinder. But would be considered upside down in Europe.

Yes it can be drilled.

Replacement cylinder are inexpensive. about AU$15

[passover]

i can open and close the door, but the actual lock is locked, i dismantled the door and tried to slide the lock out but the little key lock must be in the wrong position (sorry about the newbie terminology) , we have no key for the door and cannot rotate the locking mechanism, so i guess i have to try to slide the thin metal tool in "somewhere" or drill it out, (not idea how to do that) im hoping explosives may help!!!

[GlobalLocky]

I personally do not think explaining where to drill in a public forum like this is appropriate because people could use that info for illegitimate purposes.

I suggest call a locksmith.

If you are using Whitco, you are obviously in Australia. The smaller locksmiths are inexpensive usually. Whitco cylinders are very easy to pick. If you can take the door off and take it to a locksmith they can pick it in under 5 minutes, might cost you $10.

[passover]

well i got it out and relaced it with the new one, so thanks for your advice.

[smcd57]

Help!!

I have exactly the same problem... and thought your post was going to help... but you just say you fixed the problem, not HOW you fixed it. None of the ideas here worked.

What did you do??

(Just as an aside... my nephew is a 3rd year apprentice locksmith... but do you think I can get him off his arse to help!!)

[Gunguy45]

Well...smcd..the post is over a year old...someone may see it and help.

If you want..just start a new thread...we have a very good lock guy (or 2) with plenty of answers...

Oh...and welcome to the forums...

[GlobalLocky]

In Whitco security door locks, the cam (in the middle of the cylinder) is loose.

That means it is possible (difficult) to manipulate the cam to the position where it will come out.

To be able to get the cylinder out, the lock needs to be locked. Only in the lock position will the cam be correctly located to enable you to withdraw the cylinder, after removing the retaining screw from the door edge.

To lock the door in the open position you will need to press the little latch above the main latch (for deadlocking model) to enable the cylinder to turn completely to the lock position.

[smcd57]

Thanks for the ideas - but I ended up driling the tumbler out. It is amazing what a man can achieve with a hammer and a power drill... :-}

Great site - I will be back...

[Mycarz]

Thanks GlobalLocky. This solved the same issue for me. I locked it into open position as you described. this moved the cam to about horizontal position. i then used a hairpin to slot in and slide the cam the rest of te way up. Barrel came out just fine and was able to replace all.
many thanks

[GlobalLocky]

no worries mate!
Hope you bought a new cylinder at a locksmith shop.

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