For full info on Motsenbocker Lift Off products, click here. Q: How do you remove stains from carpet?
A: First remove loose grime from the carpet. Then spray the effected area and let sit for 60 seconds. Blot the stain with a clean, white towel or terry cloth towel. Repeat if necessary. If the stain persists, try a different Lift Off product to ensure correct Lift Off product is being used.
Q: How do you remove stains from upholstery?
A: Blot as much of the stain while damp as possible. Then spray the effected area and let sit for 60 seconds. Blot with a paper towel or terry cloth towel. Repeat if necessary. Use a hair dryer, to dry treated area for better evaporation and overall results. Be sure to test in an inconspicuous area prior to use, to ensure that the fabric is color fast.
Q: How do you remove spots from leather upholstery?
A: Test the leather in an inconspicuous area to determine if it's laminated or unlaminated. As a precaution, please be aware that with unlaminated leather, the dye may be extracted out with the use of Motsenbocker's products. There is no problem with the laminated leather. Spray the correct Lift Off onto a terry cloth towel. Apply the Lift Off treated towel to the stained area on the leather, lightly blotting and checking the area. Check if the stain is coming out. It is recommended tha tthe product is not sprayed directly onto the leather. Repeat process until stain is removed.
Q: Can you use the product on suede?
A: No - it is not recommended to use the product on suede leather.
Q: Can you use two different Lift Off products for the same stain?
Yes - two different formulas may be used on the same stain, ie., using Lift Off #1 and #2 to remove mayonnaise, which is actually a compound stain of egg white (protein) and salad oil (oily stain).
Q: If I use the wrong Lift Off product will it set the stain?
A: No, Lift Off will not set the stain, even if used incorrectly.
Q: If I used other products on the stain, can I still use Lift Off products?
A: Yes, but we cannot guarantee the effectiveness, due to the fact that the stain might have been set by the other product.
Q: Can you use a carpet extractor when using Lift Off products?
A: Yes you can.
Q: Can you use Lift Off products in a carpet extractor?
A: No, use Lift Off as a pre-spotter.
Q: What is a protein stain?
A: Protein stains are, for example, pet stains, blood, grass, red wine, coffee, etc., which are considered to be water based stains containing enzymes.
Q: Is the aerosol the same as Lift Off #1, Lift Off #2 and Lift Off #3?
A: No - aerosol is Motsenbocker's original product and is the same as Lift Off #2 only.
Q: How do you remove stickers?
A: If the sticker is a standard paper label then spray Lift Off #2 over the effected area, let sit for 60 seconds and remove with a plastic scraper. Once the sticker has been removed a second application of Lift Off #2 may be helpful to remove any residue adhesive. Some times the sticker may have a laminated coating in which case the Lift Off #2 cannot penetrate. In this event, it is recommended Lift Off #2 be sprayed only at the edge of the label, and then pulled back so as to allow the Lift Off #2 to penetrate from behind the label and actually effect the adhesive.
Q: How do you remove gum from concrete?
A: Spray the gum, let it sit for 60 seconds. use a scraper to remove the gum. Repeat if necessary.
Q: Will Lift Off #3 - Pen, Ink and Marker Graffiti Remover - take permanent marker off dry erase board?
A: As long as it has not been cleaned with a different product, Lift Off #3 will work without damaging the surface.
Q: Will Lift Off #3 - Pen, Ink, Marker - remove ink from concrete?
A: No, it will not.
Q: I used Lift Off #3 to remove ink off the wall and it didn't work. Why not?
A: Many times permanent markers and other types of ink can penetrate into the latex paint on a wall and result in not being able to remove the complete area, with out removing the paint. We recommend repainting.
Q: Does Lift Off #4 - Spray Paint Graffiti Remover - work on brick, concrete or porous surfaces?
A: Yes, it does.
Q: How do you use Lift Off #4 on porous surfaces?
A: Apply the product, let it sit for approximately three minutes, agitate with a brush and then rinse off.
Q: How do you remove over spray or graffiti from painted surfaces?
A: Test to determine whether or not the painted surface is factory baked or not. On a factory baked surface, spray the effected area and let it sit for 30 to 60 seconds. Wipe the area with a soft cloth. If the surface is extremely hot, please cool with water prior to use of Lift Off. If the painted surface is not a factory baked finish, it is not recommended to use Lift Off as a direct application.
Q: Does Lift Off #4 - Spray Paint Graffiti Remover - effect protective coatings?
A: No, it will not effect or damage the coating.
Q: When using Lift Off #4, how can I tell if the painted surface is factory baked?
A: Typically a factory baked finish is something such as an automobile, truck, phone booth or utility box. A factory baked finish is a painted surface which is actually heat treated, creating a more durable coating. If an individual is unsure as to whether or not this is a factory baked finish, they should seek information from the original equipment manufacturer. Additionally, test the Lift Off #4 in an inconspicuous area.
Q: How do you use a pressure washer with Lift Off #4?
A: When using Lift Off #4 in a pressure washer it is recommended that this application only be used on a natural porous surface such as unpainted brick, concrete or slump stone. The effected area should be sprayed with Lift Off #4 out of a trigger pump or can be applied with a tank sprayer when large areas are effected with the graffiti. Once the effected areas have been sprayed and allowed to sit for two or three minutes, then the pressure washer can be used to remove the graffiti. It is recommended that a pressure washer of at least 2000 pci with a ten degree spray tip be used. It is not necessary to use heated water, although this can be helpful, after the Lift Off has been sprayed on but before the pressure washer is used to rinse. When rinsing, it is recommended that you start at the bottom and working its way up vertically to remove the graffiti. This is so the water doesn't wash away the product while it's activated on the graffiti.
Courtesy of Motsenbocker Lift Off Inc.
