By Barry Stone
Dear Barry,
Construction is nearly completed on our new home, but we're concerned about the windows. We ordered low E glass, the windows that filter out the heat rays from the sun. They cost quite a bit extra, but we're not convinced that's what we got. The contractor assures us these are the right windows, but we want to be absolutely sure. What should we do? -Cliff
Hi Cliff,
If you suspect that the windows which you ordered may not be the ones you received, try calling the window manufacturer and expressing your concerns. Window companies typically have field representatives who investigate possible problems involving the contractors who install their products. Upon request, they may send someone to the site to ensure that all issues involving their products are satisfactory.
. Questions of a Do It Yourself nature should be submitted our "