Have a client that I think is being talked into costs that I do not think is the issue.......and since you people represent many years of experience, I would like to run this by you. House was built in the 60's two levels, was set up for a/c when built (with the air returns at the top of the wall) and air was added a couple years later. The current furnace is maybe 11 years old and it is always warmer up stairs than down by maybe five plus degrees. Understand that hot air rises and cold air falls....cold air is coming throught all the ducts but there shouldn't be (at least I do not think) that much difference. She had a roof fan that had crapped out and a contractor said that in this case the fan would do little, you need extra insulation which she invested in and it really made no real change. Now somone is telling her she needs a new furnace..........and I think there are some reasons that she is having this problem other than the furnace. What can we look for......air works fine, just does not have something that allows the second floor to cool off like the first floor. Any ideas, suggestions? Always appreicate your input.

My heat and air unit has been out for about 3 months. I can start it up and sometimes the outside fan turns and sometimes it doesnt (usually it doesnt). I push the reset button and it doesn't help. We bought a new capacitor and it didn't help. We bought a new fan motor and it helped for about 15 minutes and stopped turning just like the other one. Please any suggestions you have PLEASE tell me I'm at the end of the line with this!! :( I have pictures of the unit. Maybe something is wired wrong? I have searched the internet for wiring pictures but can't find anything! :( I put the photos on photobucket [url=http://s683.photobucket.com/albums/vv196/n_free001/]Pictures by n_free001 - Photobucket[/url] Thank you!!!