Hi,
New to the site and a new homeowner whose not very handy

Had a Friedrich Split Unit Ductless system installed in my house a few weeks ago. One compressor outside, two units inside the house.

All is working well except that I will set the remote thermostat to 70 or 72 or 74 and no matter what the unit keeps blowing cold air. Yesterday the remote thermostat registered 65 Degrees. I am used to wall air conditioners that shut off and on when they hit their desired temperature and I am just unsure if this should be doing that as well. Both units are having the same issue that they continue to blow cold air for hours upon end.

Company wont help me since I am not a Contractor and my contractor is playing hard to get... Any advise??

 

It should be shutting down when stat set point is reached. What's the model number of the system?

 

Thanks for the reply.The Outdoor model number is MW12Y3J and the indoor units are MR24DY3JM

 

Should be under warranty keep calling back.

 

It is under warranty. They wont talk to me since I am not a licensed contractor. They dont offer technical support to customers, only installers.

 

Keep calling the INSTALLER. If the installer keeps rebuffing you file a suit in small claims court naming both the installer and the manufacturer.

 

I thought about that but I truly do not want to go down the road of small claims court and was hoping to see if anyone could think of a solution. I could pay a third party HVAC guy to do the work but they charge over $100 an hour just to come down and work... I cant imagine I am the only one to have this issue.