Am I getting scammed from my ac repair guy?

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Old 06-08-15, 07:16 PM
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Am I getting scammed from my ac repair guy?

I appreciate any insight here. I have a 17 year old 1.5 ton unit that cools the downstairs of my house. I admittedly have not serviced it properly but it has worked fine keeping the house nice and cool sine I have lived here. I decided to call a local ac company to come service it thinking that it couldnt hurt, right? The guy shows up and after 45 minutes or so outside, he calls me over and said that the unit is not pressurizing properly and that it is not going to cool properly. HE said that it was low on freon and may even start to freeze up on my. I said it was working fine before he showed up. He claimed that by cleaning out the entire unit the system now will not pressurize because all of the junk in the system is gone. He told me I would need a new unit. Sure enough, as soon as he left the house, it will not cool properly and I noticed today that the pipe is completely frozen over (1 week later) I have since turned the unit off.

Is it possible that cleaning an older unit will cause it to no longer function properly as stated by the tech or is this guy pulling a fast one?

Thanks!
 
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Old 06-08-15, 07:45 PM
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Obviously, he did something to it. What reason did you give for calling him, in the first place?
 
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Old 06-08-15, 07:51 PM
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We just brought a brand new baby home and I figured that it couldn't hurt to clean up the unit and change filters etc. the thing worked perfectly a week ago and now it seems to be dying a quick death.
 
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Old 06-08-15, 08:04 PM
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Did you tell him that you wanted a "tune up" for lack of a better term? I would call someone else & file a complaint with the Department Of Consumer Affairs.
 
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Old 06-08-15, 08:20 PM
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This is going to be a "he said" "she said" case. You called a tech to look at your A/C system. You say it was working fine and the question will come up "why did you call for service" if it was working fine.

Did he charge you anything ?

You'll probably need to hire an HVAC company to determine what is currently wrong.
Was the refrigerant deliberately released ?
Is there now a hole in the system ?
 
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Old 06-08-15, 08:40 PM
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We can't say whether pressures were actually correct and he was just fishing for work. I think we all can say that the simple act of attaching the gauges can cause the schrader valves to leak. Normally that would take longer than a week to show issues, but who knows how much refrigerant may have been accidentally or purposely released? If it was indeed low, then maybe now it's low enough to have problems.

Call a reputable local (family owned?) company that some of your neighbors have used. That's if you don't get satisfactory answers from the original company of course. Call and speak to the owner or manager and see the response you get.
 
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Old 06-09-15, 05:13 AM
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Cleaning the coils will lower the pressures so yes this could be 100% true.
 
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