I have an Issimo Pure 12 (the older version of this one: [url=http://www.olimpiasplendid.com/documentation/issimo-2]Issimo 2 12 | Olimpia Splendid[/url]) and it hasn't been used for a couple of years since we moved office. Its lovely and warm in the UK at the moment so I thought I'd crack it out. It had an EU plug on it, so I chopped that off and put a 13A UK plug on it and then plugged it into the wall expecting some cool air to stop the kiddies from melting down. The unit would not turn on. So I swapped the plug out, to see if it was the plug, still no power to the unit. I assumed the wire might be broken along its length, so took the bottom of the unit off and tested for continuity between the plug and all three strands of the wire (N, L and Earth), and it showed continuity fine. I next thought the button on the front might be broken, so I took the front apart and tested the switch, and that does as expected and shows continuity when pushed. What else could it be? It doesn't even make a flicker. I've looked for some sort of global on/off switch, but there is nothing. Stupid question, but Blue IS Neutral with this device and brown IS Live right? I haven't got them the wrong way around? Thanks for any help!!

Hi Everyone, I could really use some input from some professionals or at least people that know their stuff. My 12 year old AC system stopped cooling a week ago. I called a service provider and the tech came to my home a day later. He said that I needed a new Contactor, a duel capacitor and he recommended a Hard Start device as well. Anyway, he charges me about 1150 for the parts, labor and a 1 year service contract (priced at 115). I asked him if the compressor looked good because obviously I didn't want to pay nearly 1200 if it wasn't going to last awhile. He assured me that it looked fine and that I could expect 3 to 5 years of usage at the very least. 72 hours later, my AC stops cooling again. This time the guy comes out and tells me the compressor is locked up and needs to be replaced to the tune of $3400, which is obviously a bad choice for a 12 year old system. He sends his sales guy out....get this... He quotes me $7800 for a 5 Ton, single stage, 13 seer AC unit. This guy is totally pushy and acts like he's going to get in trouble for crediting some cash towards the price (700). I call three other shops and they send out people to quote the job. Every single one of them quoted 4800 to 5k for the same specs, same warranty. Every shop I called was bonded and insured. Obviously I'm not going to be purchasing an AC through the original guys but I'm now trying to get some money back for the work they did. Doesn't this seem like a misdiagnosis? Could the guy have wired things incorrectly or have done something to cause the compressor to suddenly go out? I'm not suggesting that he did anything on purpose, but they are giving me the run around for what I felt was a fair resolution. I told him that I'd pay his cost for the parts which I calculated to be around $85, plus the $70 diagnostic and I'd keep the maintenance plan at 115. I feel that is more than generous considering that they didn't diagnose the problem correctly. Any thoughts? Thanks for your time!