a/c leaking but pan is dry
#1
07-07-19, 08:38 PM
Join Date: Jul 2019
Location: United States
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a/c leaking but pan is dry
I had a new air/handler installed last October and it is now leaking from my attic. The pan is dry so where is the water coming from. Had the installer come out and he says he doesn't know and just added coolant to the system. It stopped leaking for a little while and now it is leaking again. Please help
#2
07-07-19, 08:55 PM
Group Moderator
Welcome to the forums.
I think you need to find a new installer. Refrigerant has absolutely nothing to do with a water leak.
It would be almost impossible for us to tell you what is leaking there. Someone needs to go in with a flashlight and find the leak. It could be in the drain line or it could be an area was left uninsulated and is sweating heavily.
Had the installer come out and he says he doesn't know and just added coolant to the system.
It would be almost impossible for us to tell you what is leaking there. Someone needs to go in with a flashlight and find the leak. It could be in the drain line or it could be an area was left uninsulated and is sweating heavily.
Rugerhound
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#3
07-07-19, 09:55 PM
Group Moderator
The original installer charged you for that repair for an install done in October ? 
Did you pay by check..... stop it.
Call the installers boss and see if you can get some satisfaction.
There should be AT LEAST a one year warranty on their install.
Did you pay by check..... stop it.
Call the installers boss and see if you can get some satisfaction.
There should be AT LEAST a one year warranty on their install.
Rugerhound
voted this post useful.
#4
07-07-19, 09:32 PM
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Thank you Pete. The installer was horribly rude. I did call someone else to come and diagnose the problem. I paid this guy 479.00 for nothing. I should have read the reviews. I was hoping that he would take care of the problem since I paid over $7,000.00 for the new unit but it looks like I'll have to bite the bullet and have someone else fix the mess he made.
