Electric powered blinds not working


  #1  
Old 12-13-22, 10:47 AM
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Electric powered blinds not working

Hello everyone,
I recently moved in a new apartment i in one week our electric powered blinds just stopped working.
We have 4 big windows on the roof operated by 2 controllers, 1 for 2 windows and 1 for other 2.
One of them just stopped doing anything to the blinds. The red dot on the controller it's just not turning off.
We have some Velux Blinds with Velux controllers. From my research the velux controller it's a WLI 160, i think it's a little bit old. I will attach a photo with it so you can see what i'm talking about.
My questions it's because i don't want to change all the blinds, because they are in really good shape, and i know that something can fix the controller, i just don't know what.
Did anyone had this problem before? Can someone help me?
Thank you very much.

 
  #2  
Old 12-13-22, 11:41 AM
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Welcome to the forums.

Velux has little to no after sales support.
With the price of the equipment.... it's a sin.

I have helped several members here but it requires pictures.
A typical problem is failure of the power supply.
I need the model from the controller module.

past thread
 
  #3  
Old 12-14-22, 12:55 PM
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Thank you very much, the only problem that the previous owner doesn't have anything from when he bought them. The only thing that i could found was that the controller it's a WindowMaster WLI 160. But i'm not even sure about that.
I can provide with all photos that you need if you can help me.
I spoke with someone from Velux, the only thing that they told me was that i should just replace everything.
I mean come on, everything looks good expect this controller.
What else should i add about my problem?
Thank you very much
 
  #4  
Old 12-14-22, 04:30 PM
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Unfortunately...... based on the prices of that system.... their attitude is miserable.

I work on a lot of oddball electronics.... both here and in real life. When I have something in front of me.... it's very easy to fix. I can even sub parts and test the system. Online.... I can only go by pictures. There are no service manuals for that equipment.... or replacement parts. I will work with a member if they're interested in repairing it themselves.

As I mentioned.... the power supply is the most common failure in that system.
Sometimes an aftermarket power supply can be substituted for the OEM one.
Pictures and a meter are needed.
 
 

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