Water Heater Warranty


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Old 08-16-07, 03:10 PM
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Post Water Heater Warranty

Hi,

I have a 6 yr old A.O. Smith Water Heater which has a 10 yr warranty and it seemed like it started to leak, so I called the local plumbing company that installed the heater. When the plumber came out he said that my regulator was leaking not the heater. This happened because my water pressure was too high (150psi). So I was getting charged for labor and parts. Shouldn't this be covered in my warranty??

Thanks,

sweetboy
 
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Old 08-16-07, 06:20 PM
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Warranty

Usually water heater warranties are only on the tank. In any case, I seriously doubt your water pressure is 150#. If you are on public water, call the local water company and ask them to check it.
 
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Old 08-17-07, 12:37 AM
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The water pressure in my neighborhood is known to be high (90-105 PSI), but I am questioning 150 PSI as well, but that's what the plumber said and it was a result of my pressure regulator going bad.

sweetboy
 
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Old 08-17-07, 04:42 AM
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Water Pressure

By pressure regulator, I presume you mean the temperature & pressure relief valve which screws into the water heater.

If your unregulated water pressure is in the 100# range, you have an actual pressure regulator, & the regulator failed, the water heater manufacturer has no control over situations such as this.

If you do not have a regulator, also called a reducing valve, on the line as it comes into the house, I suggest one be installed.
 
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Old 08-18-07, 09:05 PM
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By pressure regulator, I was talking about the one in between the street line and my house main line. The plumber was saying that the regulator failed because it was reading 150 PSI and that caused the relief valve on the water heater to pop open. Since I was not at home when the plumber was there, I am questioning that he actually read 150 PSI on the pressure regulator because that seems extremely high and that regulator was just installed 2 yrs ago. Does it seem reasonable that the regulator would have broken in just 2 yrs??

Thanks,

sweetboy
 
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Old 08-20-07, 08:22 PM
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Where is the leak at? Is the P/T valve releasing water? I think the only thing you can do at this point is to re-measure the water pressure in the house. You might want to check it a few times during the day as well to catch unusual spikes in pressure if they occur. If it that high, you'll probably have other problems soon!
 
 

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