Why would Moto G charge in one location and not another?

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Old 03-23-16, 06:36 PM
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Why would Moto G charge in one location and not another?

Hi. I have a Moto G. It would no longer turn on or accept a charge. I replaced it with a Moto E a couple of weeks ago. I was not able to get the data transferred from the Moto G to the Moto E. I went to the Verizon store. They used an old charger for an LG phone and that was powerful enough to "jump start" the Moto G and keep it running.

I bought the same charger on EBay. At home, I tested the outlet and the charger with a different phone and the outlet and the charger work. However when I put the Moto G on this charger that I just received, I can't get the Moto to take a charge from the charger.

Why would this LG charger work in the Verizon store but the same model charger (that I know works) will not charge the Moto G at home.

I need to keep the phone powered up while i transfer the data (contacts, photos, etc.) over to the new phone.

Any ideas?
 
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Old 03-24-16, 03:43 AM
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I used a MotoX for a few years and found if I let it go completely dead it would take a long time for it to charge. Plug in the factory charger and just let it sit there. It may eventually start to charge like mine did.
 
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Old 03-24-16, 09:09 AM
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Look at the charging port on the Moto G with a magnifying glass, you will see that it is clogged with lint. I use a tooth pick and clean mine out periodically. Do NOT use anything metal in there. You'll be surprised at how much stuff comes out. Then try the non working charger and see if it helps.
 
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