Moto E5... screen cracked... no display at all, but will power up and down.

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  #1  
Old 12-12-19, 02:16 PM
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Moto E5... screen cracked... no display at all, but will power up and down.

Neighbor wanted me to look at their kids phone, who had dropped it (a lot)... screen is all cracked, and there is zero display at all, but it will power up/down, and I can see it on my PC as 'moto e5 cruise' when i connect it (shows 'this folder is empty', though).

I did what I believe is a hard reset (hold power and volume up down for 10-20 seconds), and it turned off and back on, but still no display.

Am I correct in assuming that this is a problem with the screen/ribbon connector, and that it will require a new screen?

Thanks for any help!
 
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  #2  
Old 12-12-19, 05:03 PM
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Cracked screen.
No power to display.
No power to file system

The phone is probably not repairable, other cables/connections are probably damaged.
 
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Old 12-13-19, 06:18 AM
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Here is a link to the screen replacement page of ifixit. Look at their instructions and see if you are up to the task and willing to spend the money for a new screen. Replacement screens can be found a many places online like Amazon and Repair Parts Plus.
 
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