outlook express

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  #1  
Old 09-30-02, 12:11 PM
pfarnham
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Unhappy outlook express

i have windows 98se and have bellsouth dsl as my isp. my e-mail in outlook express has a problem. it will not let me switch idenities at times. when i go to the other identity the page freezes when i use the close x at the top right of the screen and i have to hit cont'l alt del to get out. I have called bellsouth numerous times but they can't seem to resolve this. help
 
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Old 09-30-02, 12:52 PM
kaybyrd's Avatar
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Location: N.W. MS.
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what version of outlook express are you using? i had the same problem when i upgraded my iexplorer/outlook express to the new 6.0. i'm running 5.0 now, and don't have a problem anymore.

kay
 
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Old 09-30-02, 06:10 PM
Jacque Schidt
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I'm running 5.5 because of conflicts with 6.0.
 
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Old 09-30-02, 06:30 PM
kaybyrd's Avatar
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if this is a new install with bellsouth dsl, they more than likely installed the 6.0 version. roadrunner did the same with my sister in law and they're having problems. I'll have to downgrade them back to 5.5 explorer and 5 outlook.

kay
 
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