Blank Pictures

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  #1  
Old 10-05-02, 06:53 PM
glaisore's Avatar
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Unhappy Blank Pictures

When I click on a card to send someone the verse comes
up but the picture is blank with a small square top left
in the square is a red square,green circle,blue triangle.
It also happens when someone sends me a card. Does
anyone knows whats wrong.
 
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Old 10-05-02, 09:03 PM
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Do you know what type of card it is? what website are you using for the cards? Do other pictures such as jpeg and gifs show up fine?:
 
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Old 10-06-02, 03:40 PM
Seerialmom
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Blank pictures

Two or three things I know of will cause this problem.

1. Sounds stupid but empty your temporary internet files; why this works I'm not sure but I figured this one out at work (I do tech support for a very big company). The users could see some graphics files but others were giving the same symptoms as yours.

2. Windows forgot what program to use to open the files. Did you install a 3rd party program which came from your digital camera or a reasonable facsimile and then uninstalled it? Generally Windows uses either IE or Photo Editor to view graphics; you can do a search for *.jpg and *.gif and then holding your shift key down while selecting the file choose "open with" and then be sure you choose either IE or Photo Editor and the "always use this program" is checked.

3. In your Internet Explorer options on the advanced tab under "MultiMedia" is an option to "show pictures". Check that if it's not and click apply/ok.

Now it is possible what you're not seeing is Shockwave images; this would require downloading/installing Macromedia Shockwave (found at http://www.macromedia.com )

Hope this helps.
 
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Old 10-06-02, 04:55 PM
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ya i was thinking it was a shockwave file to...
 
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