OE loads slowly


  #1  
Old 02-17-03, 06:48 PM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
OE loads slowly

Anybody else ever seen this? As some of you know I recently did a complete reinstall of XP (which, of course, includes OE/IE package.) Now when I open OE, it takes 2-3 minutes for OE to actually start (I also had some problems earlier with switching identities and OE crashing, but not anymore - updates maybe?) BTW, it's OE 6.00.2----- I haven't completed the Windows Updates just yet, that may help. When I start OE, it takes 30 secs to a minute for OE to actually come up, then another 30 secs to a minute for OE to "start", or become active, whatever. Never seen this before.

So, I was just wondering if anyone else has seen this in OE. Of course, I have broadband, etc etc, so it's not the connection. IE runs fine, everything runs fine, except OE. Just really weird. Maybe I'll try the Win Updates and see what happens.
 
  #2  
Old 02-17-03, 07:07 PM
C
Member
Join Date: Nov 2001
Location: Taylors, SC
Posts: 9,261
Upvotes: 0
Received 0 Upvotes on 0 Posts
It may be that OE is not loading when the system starts. As you may be aware, many Windows programs load in the background or at least a fair portion of the code. This is a feature. This enables the program to start rapidly. You get used to it.

In Linux, nothing loads unless requested. As a result, programs similar to Windows Explorer (Netscape, for instance) appear to take longer to load. In fact, they are loading from scratch.

It may be that finishing all the updates will remedy this.
 
  #3  
Old 02-17-03, 07:41 PM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
Hmm, that's true, I haven't thought of that. I bet when I get Office reinstalled it will remedy it. Of course, then Windows will take longer to load. Oh well, the price we pay. I should have just installed Linux

Thanks, Chris.
 
  #4  
Old 02-17-03, 09:40 PM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
Got all the important updates (critical, recommended, etc.), didn't help. So I installed Office XP just to see, no luck, it's still slow to load. What happens is when I click the OE shortcut, the Splash comes up and stays for approx 30 seconds. Then, in the e-mail view window (where OE says how many unreads, etc.) there's just white for a good 30 seconds. It's really weird. I haven't tried updating IE yet, that may do it too.

Chris, do you know how to make OE preload with Windows? I'm sure there's probably a way to do it. I'll check the options and see what I come up with.

Oh well, not that big of a deal, I just keep OE open all the time now.
 
  #5  
Old 02-18-03, 06:26 AM
MichaelJP
Visiting Guest
Posts: n/a
Just a suggestion to check, try disablingyour anti-virus and try loading it.

If that doesn't do it, then try this,

Open the register and look for the string
{FB7199AB-79BF-11D2-8D94-0000F875C541}
and modify the keys InProc32 and LocalServer32 default key to a empty string.

Now restart. See if it works.
Sometimes OE will slow down if you disable Windows Messanger or prevent it from loading at startup, they seem to be linked in ways. That register fix should repair the problem.

Otherwise I would suggest reinstalling OE.
 
  #6  
Old 02-22-03, 10:05 PM
green jacket's Avatar
Member
Join Date: Sep 2000
Location: Williamsport and Blue Bell, Pennsylvania
Posts: 489
Upvotes: 0
Received 0 Upvotes on 0 Posts
I am familiar with this exact situation, I abondoned this setup with outlook express many months ago, I determined it was to simplistic and not well desighned on top of the slow-to-be ready problem. It only happens with XP (I only use PRO on ANY computer I configure). Updates I doubt will help. I never found the culprit, I switched to using Outlook 2002 (you can use Word as the email editor!).

Check to see how your Windows XP is set to operate, is it set to give best backround services performance, or application performance?
Curious: What kind of computer? I have never really been satisfied with the performance of XP on P3 coppermine CPUs.
I have a 1Ghz Dell, loaded with upgrades.
My Pentium 4 2.4/533 with Win2000 works flawlessly, I experimented with OE just to see.

gj
 
  #7  
Old 02-23-03, 12:29 AM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
Still doing it after all the updates.

Michael, haven't tried your registry hacks yet. I think I'm just going to go to Outlook 2002 (or whatever comes with Office XP.) I need more e-mailing and filing features now anyway.

GJ, to answer your question about the computer:

  • AMD Athlon XP 1700+
  • Shuttle AK32A MoBo
  • 512M of DRAM
  • XP Pro
  • IE 6 and OE 6


I have a fresh install of XP and OE and all that, now updated. I am not running MS Messenger though. I didn't think of that, I have always had it running before. I just tried to run it and it's not coming up anyway (hmm, maybe the culprit there???)

Oh, well, like I say, I'm just going to put Outlook on here and be done with it.

If you have any more suggestions, please post for future reference.

Thanks guys.
 
  #8  
Old 02-23-03, 09:18 AM
MichaelJP
Visiting Guest
Posts: n/a
Those aren't really register hacks.
It's a "known" problem. Those register fixes are off the MS website.
 
  #9  
Old 02-23-03, 08:59 PM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
Anytime you edit the registry, it's considered a hack.

Hacking is not always a bad thing.
 
  #10  
Old 03-04-03, 04:57 PM
Jesterbob
Visiting Guest
Posts: n/a
Slow Starting OE

The usual cause is a missing or corrupt "Imagehlp.dll" in C:\Windows\System. Without this file, OE will be very slow to open, although usually nothing else is affected. If you uninstall a version of McAfee VirusScan and then install a later version without first restarting your computer, the McAfee install routine will delete "Imagehlp.dll" by mistake. You can either extract this file from your Win98 CDROM (using Start| Run, SFC.EXE, Extract a single file), or from your IE5/6 setup files using a command line at the setup folder like this:

extract win98_32.cab /a Imagehlp.dll

On some systems, it is found in win98_26.cab. For IE5 users on Win95/NT, it is found in setup295.cab.


Another cause of slow starts is opening OE at its home page, rather than the Inbox. Because that page is an HTML file, it is usually slower to display than is the Inbox. Click Tools| Options and place a check mark for "When starting, go directly to my Inbox folder."

On the other hand, this might also cause the problem if the Inbox is very large. The Inbox is a very active folder, and I strongly recommend that you not use it to store messages. Create subfolders and move messages into them as soon as possible so that the Inbox stays small.

Leaving the Preview Pane open in combination with opening directly to the Inbox can result in a slower startup. You can turn the Preview Pane off under View| Layout, or add the Preview button to the OE toolbar to toggle the pane on and off with a single click.

TRY THIS FIRST --> Sometimes removing or disabling Windows (or MSN) Messenger causes OE to open slowly. This will shown by an entry in the system error log: The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM within the required timeout. To fix this, open Regedit and navigate to this key:

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\InProcServer32

In the right-hand pane, double-click on the (Default) value and delete whatever is entered there, leaving it blank. Click OK. Now perform exactly the same step with the key directly underneath, namely

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\LocalServer32

Once both (Default) values are empty, OE will open normally.
 
  #11  
Old 03-04-03, 05:35 PM
S
Banned. Rule And/Or Policy Violation
Thread Starter
Join Date: Nov 2002
Location: Atlanta, Ga
Posts: 2,627
Upvotes: 0
Received 0 Upvotes on 0 Posts
Re: Slow Starting OE

Originally posted by Jesterbob
The usual cause is a missing or corrupt "Imagehlp.dll" in C:\Windows\System. Without this file, OE will be very slow to open, although usually nothing else is affected. If you uninstall a version of McAfee VirusScan and then install a later version without first restarting your computer, the McAfee install routine will delete "Imagehlp.dll" by mistake. You can either extract this file from your Win98 CDROM (using Start| Run, SFC.EXE, Extract a single file), or from your IE5/6 setup files using a command line at the setup folder like this:

extract win98_32.cab /a Imagehlp.dll

On some systems, it is found in win98_26.cab. For IE5 users on Win95/NT, it is found in setup295.cab.
I've already reinstalled IE6, installed all the updates, etc etc etc. Still slow.

Originally posted by Jesterbob
Another cause of slow starts is opening OE at its home page, rather than the Inbox. Because that page is an HTML file, it is usually slower to display than is the Inbox. Click Tools| Options and place a check mark for "When starting, go directly to my Inbox folder."
Already tried that.

Originally posted by Jesterbob
On the other hand, this might also cause the problem if the Inbox is very large. The Inbox is a very active folder, and I strongly recommend that you not use it to store messages. Create subfolders and move messages into them as soon as possible so that the Inbox stays small.

Leaving the Preview Pane open in combination with opening directly to the Inbox can result in a slower startup. You can turn the Preview Pane off under View| Layout, or add the Preview button to the OE toolbar to toggle the pane on and off with a single click.
I do have a lot of e-mails coming into the Inbox regularly, but over Cable it's no problem. And, as I mentioned already, it's not the Inbox that's a problem, it's OE actually starting. It shows the splash for a good 1/2 minute or more.

Originally posted by Jesterbob
TRY THIS FIRST --> Sometimes removing or disabling Windows (or MSN) Messenger causes OE to open slowly. This will shown by an entry in the system error log: The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM within the required timeout. To fix this, open Regedit and navigate to this key:

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\InProcServer32

In the right-hand pane, double-click on the (Default) value and delete whatever is entered there, leaving it blank. Click OK. Now perform exactly the same step with the key directly underneath, namely

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\LocalServer32

Once both (Default) values are empty, OE will open normally. [/B]
I deleted it, but I have already disabled MSN startup with OE. I'll have to see what happens after my next restart.

Thanks anyway.
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: