no sound

no sound from speakers
tried using headphones plugged into harddrive and still nothing
I feel there is mute set on somewhere
tried right clicking on volume, setting levels at the max
still nothing
any suggestions

 

If you haven't already, read the Welcome to Computers post at the top of the computers forum, then post back and let us know what kind of hardware you have and what OS you're using, etc.

Thank you.

 

windows 98

 

So your speaker icon is in the task bar, and the volume controls do not have "mute all" checked? Ok, first, you tried plugging headphones into the plug in back of the computer, or headphone jack on speakers or monitor? What sounds dont you hear? Music cd or regular system sounds? Have you tried putting a music cd in the drive and playing that? Using headphones in the cd drive while playing music? Are the speakers plugged in, turned on, and the plug is all the way in and in the correct hole?Check all the physical connections first, and make sure they are ok.Have you opened the case recently?

 

I HAVE TRIED PLAYING A CD AND PLUGING HEADPHONES IN CD JACK AND THERE IS SOUND FROM THAT
I HAVE NO SOUND A TALL-- NO WINDOWS STARTUP SOUND,ETC.
HOW DO I KNOW IF MY SOUND CARD IS FAULTY ?

 

1. >Start >Run >Cut n' paste: hwinfo /ui (ie: This device has a problem Code=error code)
2. >Start >Run >Cut n' paste: msinfo32.exe (>Components >Problem Devices)
3. >Start >Run >Cut n' paste: dxdiag,exe (>dxfiles >dx media files >drivers >sound >music)
4. >Start >Run >Cut n' paste: hh.exe Tshoot98.chm::/w98sound.htm

 

it all checks out that the sound card is working

could it be my speakers

 

If you go into control panel, and click multimedia, is anything listed under audio? If you click system, then device manager, is there anything there, or is their a yellow exclamation point?

 

when i looked in multimedia, it said the devise have been disabled
i went to systems and enabled audio devise and still nothing
should i buy another sound card or find the drivers for it and reinstall

 

I would find the drivers for it and reinstall. Do you know what sound card you have? Alot of times, in the system properties under sound, it will give you a name and or numbers. You can do a driver search using these if you don't have the original install disk.

 

By no means am I very knowledgeable of computers,but...
I have a couple of different media players and once when having the same problem, I found that the volume was turned down in Real One Player.This wouldn,t sounds play in any thing else.
Maybe your problem could be similiar(if you lucky )

BTW- I'm running winders 98 SE

 

One more thing I might try.

First be sure nothing is mutted
In control panel, multimedia, "Use only prefered devices" should not be checked.

Now if that doesn't fix it and nothing else has try

removing the sound card
boot windows remove all software for the sound card
remove the sound card in control panel, system.
shut down.

Put the sound card in a different slot
and boot to windows and install drivers.



~~~~~~~~~~~~
This computer doesnt by chance have built in audio that you disabled and installed a card? If so I would check to see if sound is coming from the motherboard's audio system, if so then get into BIOS or jumpers or such and disable onboard audio.

 

i found out that i have an on board sound card
i got the proper drivers thru driver.com
reinstalled them and it works again
thanks for all your tips
your combined effort got results

 

Excellent!! Glad we could help.