POP server not responding


Old 10-16-03, 09:56 AM
Sister Honey
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POP server not responding

What is happening? A message keeps popping up saying your POP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond? What do I need to do? Thanks Sister Honey
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Old 10-16-03, 10:13 AM
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Basically, the POP3 server is where you retrieve your e-mail. When you log in to the server and request to download your mail, it processes the request, then transfers the files to your computer via you e-mail client. Server not responding ofter means that: there are too many connections to allow another right now, the server is busy and cannot respond, connection to the server is oveloaded and the sign on request cannot be processed, or the server is down.

Some e-mail clients will report this as an error if the POP3 server does not reply in the appointed time. You can change the delay period that the e-mail client waits before reporting this as an error.

If you can send mail, then the server is working. Perhaps, it just cannot handle another POP3 request right now. Waiting a couple of minutes may help. Sometimes, smaller ISPs can have their servers swamped at busy times of the day.

The sendmail server and POP3 server are often the same machine, at least they are usually at the same site.

I would opt to wait another period of time for the POP3 server to respond.

Hope this helps.
Old 10-16-03, 10:22 AM
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The pop server and smtp server may very well be the same machine, but they are separate processes.

Just because you can send mail does not mean that you can receive mail.

As has been stated, you can increase your timeout, or you can simply wait a while. Sometimes rebooting your PC will help, or at least stopping and restarting your email client.
Old 10-16-03, 05:24 PM
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This is not really that unusual - especially on large ISP's (like Earthlink, Roadrunner, etc.), they can easily get overloaded (especially with all the e-mail virii and spam going around.)

Also, smaller ISP's (or local ISP's) can have oroblems - they usually update software and servers more often, and they don't have the backup support that the larger ISP's have.

Give it a few minutes - maybe even up to an hour - if you still have problems, try calling Tech Support to see if they are having server problems.

Good luck!
Old 10-19-03, 08:56 AM
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I have run into the same problem using Outlook Express. Usually restarting the computer solves the problem.
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