"right-click menu" is very slow to open

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  #1  
Old 01-08-04, 06:32 PM
lucman2
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"right-click menu" is very slow to open

Hi,
I have a WinXP pro, 1.2Ghz/512Mram and it suddenly developed a problem with being very slow during the following:

right click on start
right click on anything
opening word or excell

I've defragged, virus scanned, ran ad-aware to no avail

Does anyone have any idea's for resolving this issue?


Appreciate it,

Mark
 
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  #2  
Old 01-08-04, 07:37 PM
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Join Date: Nov 2001
Location: Taylors, SC
Posts: 9,483
Check system processes for one taking the CPU's time. A runaway process. Then kill the process and see if the system will stabilize.

Restarting the computer should accomplish the same thing.

Hope this helps.

I did find this:
Norton's last "live update" introduced a problem with the MS Office plug
in.

Solution - from the Norton AntiVirus screen, click on "Miscellaneous"
under the Options button, then on that screen disable the "Enable Office
Plug-in". Close AV, and things should be fine....
 

Last edited by chfite; 01-08-04 at 08:10 PM.
  #3  
Old 01-09-04, 12:05 AM
steve_gro's Avatar
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Join Date: Jan 2004
Location: San Francisco
Posts: 1,091
Try the above-mentioned fixes; but here's some more food for thought:

There were two less than stellar Windows XP updates (#811493 and #815411) that you can remove through Control Panel > Add/Remove Programs (or Google them first for more info). If you remove them and they weren't the problem, they should show up again in a future Windows Update session.

Also, there is the possiblility that an errant app is causing this. Some possibilities are: winzip, roxio, and intellipoint. I've found the latter two to be somewhat problematical.

Here's an article that I came across that you may find interesting:

http://www.experts-exchange.com/Oper..._20672546.html

Good Luck,

-Steve G
 

Last edited by steve_gro; 01-09-04 at 12:39 PM.
  #4  
Old 01-10-04, 08:58 AM
lucman2
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...just to let everyone know.

I went and updated Norton anti-virus and performed another system scan.

Norton found and deleted 3 trojan's and everything is back to normal.

Thanks folks!
 
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