encoding language problem


Old 01-31-04, 11:46 AM
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Question encoding language problem

I recently switched from a cable internet connection to DSL and since then almost every web page I visit doesn't show up correctly. Any pictures and images on the page appear as empty boxes with a red X in the upper left corner. I was told this was a problem with the encoding language. If I manually change the language from Western European (ISO) to Western European (Windows) or Unicode (UTF-8) the pages show up just fine, but I find I have to manually change the language on each page. I have the same problem whether Auto-select is checked or not. Is there a solution to this problem or is there at least a way to make Unicode (UTF-8) the default language? I have heard from other new DSL customers that are having the same problem. Any assistance would be greatly appreciated.
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Old 01-31-04, 02:10 PM
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It would seem to me that you would want the default language to be English US. My computer does not show Western European as being a language.

Start > Control Panel> Regional and Language Options> Languages> Details> Settings; and use the pull down menu to select your language under XP.

This change may have to do with whatever programs that came with the DSL service that you decided to install on your computer. The DSL service may have sent you a CD; and you installed some of their programs on your computer for the benefit of the DSL service. These programs are rarely needed to make the DSL service work.

Anyway, change the settings in the Control Panel and see if that won't straighten out your problem with the language.

The red x in the box is usually due to the image not being available when requested because the server or link is busy and the connection times out or the image is simply not available.

Hope this helps.
Old 01-31-04, 03:33 PM
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Thanks, Chris, but I don't seem to see a Regional and Language settings icon on my Control Panel. There is a Regional Settings icon and the language selected is English (United States). I'm running Windows 98, by the way. Any other suggestions?
Old 01-31-04, 04:13 PM
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In Internet Explorer select View, Encoding, and select Auto detect; so that it will display whatever is encoded into the page provided it is installed on your computer.

Hope this helps.
Old 01-31-04, 04:38 PM
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In doing a little research on this problem, it appears to be a fairly common problem with win98 and IE6. it is usually a corrupt file called cp_28591.nls. you can try this:

find setupw95.cab on an IE 6 installation CD.
1. Extract the NLS file to a temporary directory.
2. Restart the PC in DOS mode.
3. Rename c:\windows\system\cp_28591.nls to cp_28591.old.
4. Copy the new cp_28591.nls to c:\windows\system.
5. Restart Windows.

The Western European (ISO) file, cp_28591.nls, is located in c:\windows\system.

Or you can copy the nls file from an IE5.5 CD.

Or you could try this registry hack:
Use 'regedit' and go to the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\control\Nls\Codepage
And changing the value for Default to "cp_1252.nls"
["cp_1252.nls" is the filename for Western European(Windows)]
Other codepage filenames can be found on MS Support Article no. 287946
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