can't print from the internet


  #1  
Old 02-19-04, 09:04 PM
moesha
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can't print from the internet

Hey there!

I'm unable to print from the internet. I can print just fine from notepad and word, but nada on the internet.

Windows me is the OS

Here is the message I get each time I try to print:


Internet Explorer Script Error

an error has occurred in the script on this page

line: 508
char: 1
error: permission denied
code: 0
url: res://C:\\WINDOWS\SYSTEM\SHDOCLC.DLL/preview.dlg

do you want to continue running scripts on this page?

yes/no

any thoughts tips and or hints would be greatly appreciated!
 
  #2  
Old 02-20-04, 03:32 AM
C
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Does this happen on more than one web site?
 
  #3  
Old 02-20-04, 12:15 PM
moesha
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thanks for the post

anything I try to print from all sites - I've tried printing from many and get the same error message each time.
 
  #4  
Old 02-20-04, 07:53 PM
C
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Take a look at these three discussions and see which one applies best to your situation.

http://support.microsoft.com/?kbid=293176

http://support.microsoft.com/?kbid=811165

http://support.microsoft.com/?kbid=303486

Are you running Windows 98 or XP or what?

Are you using AOL?
 
  #5  
Old 02-20-04, 09:33 PM
moesha
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Thanks for the links - the error messages aren't exactly the same and some of the directions make me (little better than a novice) a bit nervous to try. Is it important that the line and the error message are exact?

I'm running windows millenium edition

not currently using AOL but have in the past.

my current ISP is Adelphia.net.

I have been unable to print with both IPs.
 
  #6  
Old 02-21-04, 06:32 AM
C
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Which version of Internet Explorer?

In the top bar, click help, about and note the version number.
 
  #7  
Old 02-22-04, 03:34 PM
moesha
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version: 5.50.4134.0600IS
 
  #8  
Old 02-22-04, 07:07 PM
C
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It might be worthwhile to upgrade to the more current version. I believe it is 6.xxx
 
  #9  
Old 03-06-04, 02:37 PM
moesha
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Smile thanks

thanks for your help. I tried to download the most recent version of IE but it didn't work.

So, I just downloaded Netscape and I can print from the internet using that.

Would it be wise to uninstall IE and reinstall the most recent version?

Anyway, thanks so much!
 
  #10  
Old 03-06-04, 08:51 PM
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tae
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Would it be wise to uninstall IE and reinstall the most recent version?
Yes
 
 

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