E-mail problem

Old 08-09-04, 05:58 AM
Dave_D1945's Avatar
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E-mail problem

My friend has an older (Pentium II) computer running Windows 98 and a 56k dial-up modem. He's uses Juno for email and internet access.

I sent him a jpg file a few days ago which he couldn't open. When I was there yesterday, we tried again and the attachment opened as an Excel file with lines of "gibberish" - but no picture.

Anyone have any ideas about what's going on?

Old 08-09-04, 06:13 AM
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How did you try to open the attachment?
Old 08-09-04, 08:58 AM
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Instead of just clicking to open the image, save it to the HDD first. Then right-click on the filename and click "open with". A list of programs will display. Choose a photo program he has installed, or if none exists, just choose IE.

Should work because it just sounds like a file association problem.


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