Won't recognize cd drive

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Old 10-18-04, 08:21 AM
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Won't recognize cd drive

Gateway 450 -- Windows 95

... will not recognize cd drive. Reinstalled software. No positive results. Tried the search function with no results. Your help will be appreciated.
 
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Old 10-18-04, 08:27 AM
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Did this all of a sudden happen? What are the symptoms? Is this a new drive that has never been in the machine before? Have you verified that the drive works in another PC? Did you check the cables to make sure that the drive is attached properly? Does it do anything? Does the drive open when you press the button? Does it spin and inspect the CD when you close the drive?
 
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Old 10-18-04, 08:47 AM
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Yes. Happened suddenly. Computer does not load properly on opening. Ctrl/Alt/Del = safe mode. Everything works (in safe mode) except disk drive. Connections/cables OK. Opens and closes.
 
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Old 10-18-04, 08:48 AM
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Answer Bob's questions, and also tell us what is in Device Manager. Any Yellow exclamation points? We need more info on this drive.

Chris
 
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Old 10-18-04, 10:43 AM
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Your CD drive WILL NOT work in safe mode. Also your sound, ethernet, modem, and many other devices won't work in safe mode. Are you saying that the machine won't boot normally, only to safe mode? If so the CD drive isn't your problem, we need to look elsewhere.

What exactly happens when the machine tries to boot?
 
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Old 10-19-04, 08:18 AM
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Here's what is happening in sequence: Start - cd light comes on and flashes rapidly - Gateway screen opens & loads - Windows starts to load - screen goes blank - blinking curser in uper left corner - hard drive runs and then stops. Then I go to safe mode to use.
 
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Old 10-19-04, 09:04 AM
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I don't think your CD drive has anything to do with it. Sounds like bad RAM, a bad HDD, or a virus. Run a virus scan in safe mode yet? Start there.

Chris
 
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