no screen on my computer

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  #1  
Old 10-22-04, 01:12 PM
naughty by natu
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Unhappy no screen on my computer

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I turned on my computer it showed a screen then jumped to a complete blank screen. I tried using the recovery disk to reset the computer back to it's factory defaults. The computer computer acts like it is doing the recovery then aborts. Any suggestions????
 

Last edited by naughty by natu; 10-25-04 at 06:31 AM.
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  #2  
Old 10-22-04, 05:42 PM
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What kind of computer is it? How far does it get during restore before failing? And, what is the exact error message you get, if any?

Chris
 
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Old 10-25-04, 06:35 AM
naughty by natu
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it is a HP previlion it only goes as far enoubh to tell me it is aboutto abort no and changes will not take place when trying to use the recovery disk. I'm not aborting the recorvery process it is diong it on it own.
 
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Old 10-25-04, 06:44 AM
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Hmmmm...

Possibly bad recovery CD's (among other possibilities). I'd call HP and see what they have to say. Have them send you new recovery CD's to try.

Chris
 
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Old 10-25-04, 09:51 AM
naughty by natu
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Thanks for the info...its just weird how I had a screen then presto nothing, it just blinked out.
 
  #6  
Old 10-25-04, 10:58 AM
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I'm guessing it's a hardware problem of some kind, but it's hard to diagnose without seeing it.

Possibly a HDD problem? Chat it up with HP tech support if it's free. If not, we'll try to help more.

Chris
 
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