complete system recovery help


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Old 12-02-05, 01:08 AM
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complete system recovery help

good morning, i am completly in the dark on how to do a complete recovery using the recovery cds that came with the machine. the machine is a compaq presario s6020wm-b and is using win xp home edition. do i put the cd in, shut down, then reboot with the cd in the drive, or do i just put the cd in the drive and not reboot. once the cd is in, what happens from that point, and what shall i expect. the computor is not mine but my daughters and it is completly infected with with trojons, and worms. i thought it best to start anew. she has asked for my help and i want to help her but i feel completly dumb on the issue. can you please help this dumb ole dad. thank you in advance for any advise
 
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Old 12-02-05, 03:03 AM
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Restore

Here is the procedure from the manufacturers site. This is for installing a new or larger hard drive but the procedure is the samee, you just pretend you put in a new drive.

http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07119

Hope this helps
 
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Old 12-02-05, 04:31 AM
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When you get it up and running again, make sure you install a good anti-virus program and keep it up to date.
 
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Old 12-02-05, 08:37 AM
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thank you all for the good info. as always you are the best
 
 

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