DVD Drive Doesn't Work

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Old 10-07-06, 02:15 PM
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DVD Drive Doesn't Work

My "D" drive does not work. I've gone thru the troubleshooter for XP-SP2 & unplugged & reconnected all connections from the drive to no avail. The machine recognizes the drive but not the fact a disc is installed. Machine is a Dell Dimension 4700 & the DVD drive is a Samsung 616E. Anything I can do or is it time to take it to the doctor?
 
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Old 10-07-06, 02:25 PM
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Have you checked your drivers? If you have, it's probably the optical pickup in the drive. It's probably cheaper buying a new drive then to have someone charge you $40/hr to stare at it. Also, is the disk you inserting formated for it? Does it recognize any disk?
 
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Old 10-07-06, 02:33 PM
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Drivers

Driver has been uninstalled & re-installed. No Luck.
Machine does not realize there is a disc, any disc, in the tray.
 
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Old 10-08-06, 09:53 PM
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You will probably end up replacing the drive. I would first try some canned air to see if the drive is just dirty enough that it can't read the disks. However, since you say it doesn't even acknowledge there is a disk in the drive, it's a long shot that cleaning will help.

On the bright side, you can get a DVD *Writer* for ~$50 now.
 
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Old 10-08-06, 10:53 PM
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You could try a firmware update but my guess is it's a faulty drive. XP has all the drivers on board for dvd/cd-rom devices so it's not for lack of drivers. Try cleaning the heads, updating firmware then if no go get a new drive they are cheap these days.
 
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Old 10-09-06, 05:47 AM
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Originally Posted by chirkware
On the bright side, you can get a DVD *Writer* for ~$50 now.
Replaced mine for $39.95 after rebates last week and I probably spent that much in my time expended fiddling with the dead drive trying to figure out what was wrong, LOL.
 
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Old 10-09-06, 05:50 PM
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DVD Drive

Thanks guys. Kind of what I figured. Hey for $50, it's outa here. Any suggestions on brands/models to get or stay away from?
 
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