Can I delete an outlook email account/start fresh?

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  #1  
Old 01-23-07, 06:12 PM
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Can I delete an outlook email account/start fresh?

I have three logged in profiles or family members on XP Pro; We Use Outlook 2002 along with Office
XP on our PC. Two of the profiles the Outlook email is Perfect no problems.
But one of the other family members's Outlook is totally screwed up and will
not even open. Would I go to explorer/tools/folder options/view and click to
view all files, then go into documents and setings under this persons name
and find application data/microsoft/outllook then delete that whole folder
?????????

Then what?? do I do to start up a new Outlook email account for her. ??
 
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Old 01-23-07, 06:25 PM
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Start Outlook.
Ignore the error messages.
Delete the account.
Recreate the account.
 
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Old 01-23-07, 07:00 PM
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but delete from where,, ?
 
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Old 01-23-07, 09:15 PM
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Originally Posted by ttodd View Post
but delete from where,, ?
Click on "Tools" on the top menu bar and you should see a sub-menu appear with an "E-Mail Accounts" option.
 
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