Problem is one of several with computer. Computer has a windows XP media as the OS and it is pretty new a HP pavilion a1640n. Here is what happens when I click on a PDF file the whole computer locks up mouse will move but it will not do any other functions. Also I have noticed when I go to defag I can count the files and read them it is so slow. Dont know if this matters but I use AOL.
Surfing the web I have no problems.

 

Uninstall the Adobe reader, then go to Adobe.com and get the latest version to install..

 

Better yet, use Foxit reader, unless you have a very specific need to use Adobe's reader.

 

Thanks I will try to reinstall the reader. I am going to try it one more time maybe it fixed itself. Thanks for the replys.Never used foxit never even heard of it can it read pdf?

 

Foxit caan read most pdf files. It is the current favorite amongst the "alternative" users that need to use Windows OS.

 

Did this just start happening? Have you installed any software or hardware recently? You can change the version of adobe reader (In fact you should have version 8 only because it is more secure) but that may not be the underlying cause. The nicest part about Win XP is the system restore feature. If you know when this issue started simply restore the OS to a date previous to that. No files will be lost and your configuration will return to normal. Once you have done that, you should do the Security Tango. Go to ( http://securitytango.com ) and follow the simple instructions. Many people do not realize the importance of anti-virus and anti-spyware.

 

Always run a scandisk and check for disk errors before running defrag cause from what I hear, defrag cannot defrag corrupted files. Also, be sure to close out all programs using Task Manager except Explorer and Systray. Turn off screensaver also.
As far as *.pdf's locking up, read this http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.333213&extid=333213&dialogID=68582373&iterationID=2&sessionID=48303bd58fcf6a211b37&stateID=1+0+68604121&mode=simple
Also, make sure you have enough free RAM, because Adobe Reader can use as much as 39 MB's of RAM.

 

Any chance you could give me a step-by-step on how to do this? I'm having the same problem. Thanks!