USB Printer Problems

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  #1  
Old 06-29-07, 11:07 PM
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Post USB Printer Problems

Hi,

I have a Lexmark Z600 Printer and for some reason it is not working anymore. I uninstalled the driver ad then tried to reinstall it and I am getting an error saying "An error occured dring the installation of the device. The specified print monitor is unknown". What is wrong??

Thanks,

sweetboy
 
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Old 06-30-07, 05:11 AM
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Do you have it daisy chained through a scanner, or is it connected directly to the cpu?
 
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Old 06-30-07, 05:13 AM
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Does the "found new hardware wizard" start when plug it into the usb port?
 
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Old 06-30-07, 09:56 AM
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The USB Cable is plugged directly to the cpu and yes the "Found New Hardware Wizard" comes up and I pointed it to my CD drive where I had the Lexmark CD in it and it could not install the driver and I was issued the message from my original post.

sweetboy
 
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Old 06-30-07, 10:37 AM
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Do you have the same problem on a different computer? The printer may be hosed.
 
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Old 06-30-07, 08:57 PM
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I used the same printer, same cables, and same install CD on another cpu (Win98SE) and everything works just fine. The cpu that I am having problems with is a WinXP Pro SP2. Anyone know what's wrong?? It used to work.

sweetboy
 
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Old 06-30-07, 09:24 PM
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try creating a new user account and see if you can install it there
 
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Old 07-01-07, 08:21 AM
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You didn't say what the Op system was on the problem PC, but it may be a different procedure that the "98" system.

Sometime the instructions tell you to cancel the wizard, sometime they want you to install the program (driver) first (before plugging the USB)I would uninstall, go to www.lexmark.com and get the latest driver for your printer and instructions, and follow them.
 
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