CD Rom Wont Install Right

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  #1  
Old 08-13-07, 09:35 AM
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CD Rom Wont Install Right

everytime i try to install any cd rom i get this message -"Windows cannot start this hardware device because its configuration information(in the registy) is incomplete or damage. (Code 19)"

how can i fix this

thank you
 
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Old 08-13-07, 10:00 AM
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Uninstall and re-install the hardware, rebooting between those steps.
 
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Old 08-13-07, 10:03 AM
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tryed that and it fails everytime and gives me the same code
 
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Old 08-14-07, 05:19 PM
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CD Wont Install

Check this article. this is a rather complex problem and this procedure has corrected it fo many.

Follow the procedure EXACTLY as stated or you can damage your operating system, requiring a reload.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Good Luck
 
 

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