disc drives problem


  #1  
Old 06-24-08, 05:47 PM
G
Member
Thread Starter
Join Date: Nov 2003
Location: canada
Posts: 31
Received 0 Votes on 0 Posts
Question disc drives problem

when I put a dvd or cd in my drive to play or to burn it shuts down my computer . Whats happening is my drive shot or is it something else?:
 
  #2  
Old 06-24-08, 06:47 PM
J
Member
Join Date: Feb 2008
Location: Michigan
Posts: 974
Received 0 Votes on 0 Posts
Other than a conspiracy by the movie industry...............
Have you checked device manager for any yellow marks on
your dvd drive,
Run disk check.
Uninstall dvd drivers--restart PC--it will reinstall drivers.
 
  #3  
Old 06-24-08, 07:35 PM
T
Member
Join Date: Dec 2007
Location: California
Posts: 99
Received 0 Votes on 0 Posts
If uninstalling / reinstalling the driver doesn't help...

Hold down the Windows key and press the Pause button on your keyboard, this will take you into your system properties.

Click on the "Advanced" tab and then click the "Settings" button under "Startup and Recovery". Uncheck the "Automatically Restart" box.

The next time the error occurs, you will hopefully get a stop error rather than a restart -- these are much easier to trouble shoot. Post back here with the stop error if you get one.

Give us a little more information on your PC as well... what OS? DVD / CD drive model (if you know it)... the more information the better.
 
  #4  
Old 06-25-08, 04:37 PM
C
Member
Join Date: Nov 2001
Location: Taylors, SC
Posts: 9,483
Received 0 Votes on 0 Posts
Run the usual spyware and virus scans.
 
 

Thread Tools
Search this Thread
 
Ask a Question
Question Title:
Description:
Your question will be posted in: