disc drives problem

Old 06-24-08, 05:47 PM
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Question disc drives problem

when I put a dvd or cd in my drive to play or to burn it shuts down my computer . Whats happening is my drive shot or is it something else?:
Old 06-24-08, 06:47 PM
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Other than a conspiracy by the movie industry...............
Have you checked device manager for any yellow marks on
your dvd drive,
Run disk check.
Uninstall dvd drivers--restart PC--it will reinstall drivers.
Old 06-24-08, 07:35 PM
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If uninstalling / reinstalling the driver doesn't help...

Hold down the Windows key and press the Pause button on your keyboard, this will take you into your system properties.

Click on the "Advanced" tab and then click the "Settings" button under "Startup and Recovery". Uncheck the "Automatically Restart" box.

The next time the error occurs, you will hopefully get a stop error rather than a restart -- these are much easier to trouble shoot. Post back here with the stop error if you get one.

Give us a little more information on your PC as well... what OS? DVD / CD drive model (if you know it)... the more information the better.
Old 06-25-08, 04:37 PM
Join Date: Nov 2001
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Run the usual spyware and virus scans.

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