Adobe Flash

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Old 12-13-08, 07:08 AM
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Adobe Flash

Hello
I use both Firefox & IE7 as browsers and am having trouble with IE7 and Adobe Flash Player.

I will visit a site that requires "Flash" and that site will report that I need to get the latest version of flash, so I do this and the install reports back that it was successful, but when I navigate back to the original site it still reports that I need to update or I have also seen the message below:

"Either an older Flash player or no Flash player was detected on your browser"
I have been to the Adobe website and downloaded the un-installer, then uninstalled flash, rebooted, re-installed flash, but still no luck.

Appreciate any insight someone may have for this problem.
 
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Old 12-14-08, 04:37 PM
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Hi Buzz,

IMO, this is not related directly with the installation or not of Adobe Flash
Some ideas
- Open your browser--> Tools--> Internet Options--> Advanced--> Multimidia--> verrify if you have checked the option "Play animations in your webpage"
- If you have an Internet Security program (like Norton for example) check the Adds On manager--> verify if the Flash Object add on is "Enable"
 
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Old 12-14-08, 06:30 PM
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Thanks for the reply!\

verrify if you have checked the option "Play animations in your webpage"
I checked this and the check mark is in place

If you have an Internet Security program (like Norton for example) check the Adds On manager--> verify if the Flash Object add on is "Enable"
I am using NIS 2009 and can not seem to find the add on manager? I will keep working on it and let you know how I make out,
Thanks again, and least I have a place to start!
 
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Old 12-14-08, 06:57 PM
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Hi Buzz,

Try this --> Open your browser--> Tools--> Manage Add Ons
In this case, it is not a Norton feature
 
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Old 12-14-08, 09:47 PM
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Try this --> Open your browser--> Tools--> Manage Add Ons
Found it, and it is enabled.
I did un-install "Flash" and re-install it so maybe it will work now. I will try it out for a few days and let you know, Thanks again!
 
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Old 12-16-08, 12:34 PM
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Beware that some sites will claim that you need to update flash or get a special codec, but it is a ruse to get you to install malware or a virus.
 
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Old 12-16-08, 05:10 PM
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Well below is an example of a site that will not work for me. It is CNN so it should be safe.
When I try to view the news clip the site informs me to install the latest version of flash, I do the update (but nothing installs) I then am prompted that the install was successful but when I go back to view the clip. Same thing all over.

Video - Breaking News Videos from CNN.com

A few screen shots:

<IMG SRC="http://i418.photobucket.com/albums/pp266/ElectricBuzz/1.jpg" HEIGHT="363" WIDTH="640">

<IMG SRC="http://i418.photobucket.com/albums/pp266/ElectricBuzz/2.jpg" HEIGHT="369" WIDTH="640">

<IMG SRC="http://i418.photobucket.com/albums/pp266/ElectricBuzz/3.jpg" HEIGHT="369" WIDTH="640">
 

Last edited by Rick Johnston; 12-17-08 at 05:22 AM. Reason: Adjust image size
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Old 12-16-08, 07:27 PM
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Have you checked out the troubleshooting section on the Adobe website? I looked at it and it sounds like you might have a damaged registry. If that's the case, you might need to reinstall your OS to fix it, unless someone knows of another way.
 
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Old 12-16-08, 07:38 PM
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I was just checking it out, they suggest:
Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation.
I think I will wait until it is really driving me nuts before I go that far. Flash is still working with Firefox so I will just use that for now.

Thanks everyone for the help and suggestions
 
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Old 12-16-08, 08:14 PM
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Just to be sure--> using tools--> manage add ons--> verify if Shockwave flash object and Sun java console are enabled

Also--> IE--> tools--> Internet options--> security--> low the level of security in order to check if the problem is there
 
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Old 12-17-08, 06:26 AM
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Try installing outside of IE. Download the offline installer here. Make sure all browsers are closed, and double-click to install. I had a similar issue on one of my machines, and this was able to get it installed.
 
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Old 12-17-08, 09:29 PM
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Just to be sure--> using tools--> manage add ons--> verify if Shockwave flash object and Sun java console are enabled




I see the Shockwave flash object but not the Sun java console,lots of Java plug ins, java must be installed as it shows up in the task bar every now and then.

Also--> IE--> tools--> Internet options--> security--> low the level of security in order to check if the problem is there
Tried this but no change

Try installing outside of IE
This partially worked I can now view the CNN site but others still do not work.

Thanks again for all the help and suggestions!
 
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