Outlook sends opened emails to junk folder - why?

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Old 08-22-09, 10:04 PM
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Outlook sends opened emails to junk folder - why?

Sometimes the simple problems are the hardest to correct.

My wife is running Outlook 2007. When she closes a new email, it is sent to the junk folder.

Where in the settings is it making this happen?
 
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Old 08-23-09, 05:22 AM
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Tools-options-preferences-junk email. She may have the parameters set to "safe senders" only, in which case all email except those you have listed will go to the junk folder.
 
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Old 08-23-09, 01:33 PM
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Thank you.

Sure enough, that is what she had it set to. Mission accomplished!
 
 

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