Printer does not print from computer

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  #1  
Old 12-17-09, 06:47 PM
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Printer does not print from computer

I have a hp Laserjet 3150 printer hooked up to my computer with the WindowsXp operating system.
Point A.
Since I had a virus problem I put in a " free - call it X " antivirus program, I also reinstalled WindowsXp from the disc and downloaded sp3.
I now have a different - paid Mcafee antivirus installed.
Since Point A above, the printer does not print from the computer.It displays " Printer is turned off or is disconected ".
It is plugged into the computer.
It was rebooted a few times.
The computer was also rebooted a few times.
Without the computer, the printer still works fine.
I suspect a Windows or driver problem.
Please suggest a solution.
Thank you.
Ghelp
 
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Old 12-17-09, 08:49 PM
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I would download the latest HP install program for your specific printer from the HP site and try running it. Before you start, go into Control Panel>Add/Remove programs and uninstall all the HP stuff.

Here's the 3150 driver page:

http://h20180.www2.hp.com/apps/Looku...&submit=Go+%BB
 
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Old 12-20-09, 04:33 PM
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Maybe go to the Printers and Faxes page and delete the HP printer there also.
 
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Old 12-24-09, 07:41 AM
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Maybe also check the Parallel Port in the Device Manager.
Is the Print Spooler running?
 
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