system 32 and windows explorer needs to close error

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Old 02-23-10, 06:23 AM
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system 32 and windows explorer needs to close error

Hi guys,
Once again I need someones advice. I am reformatting my buddies pc ( his kids jammed it up from going on sites they should not have). The problem I am having is this ...I wipe everything out, install the operating system, when I start to install the drivers I keep getting a system 32 error and it kept saying it needed to close. Fine , then when I get the internet connection all set up I get a "windows explorer error" and it needs to close and then I lose my internet connection. I set up my connections properly even going as far as contacting my ISP to double check. A friend told me it sounds like the pc has a system 32 virus that would not be wiped out by reformatting. Can anyone help or at least let me know if they have any solutions. My friends pc is a dell dimension 4600, XP home.
Thanks folks...scanner
 
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Old 02-23-10, 12:14 PM
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Does it say "windows explorer error" or "internet explorer error"??
 
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Old 02-23-10, 12:51 PM
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It says "windows explorer"
 
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