stuck at windows loadind


Old 11-11-10, 10:59 AM
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Join Date: Dec 2005
Location: ma
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stuck at windows loadind

hp pavillion dv7 1262us.laptop. when starting computer i get windows loading files and then i get screen with green bar running across, thats as far as it will go,did a memory test and it passed. next did hard disk self test, got only 2% and a number 10008-replace hard disk 1. smart check ,passed. any advise as to what im looking at to fix and whats a good replacement part. thanks k
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Old 11-24-10, 11:07 AM
Join Date: Aug 2010
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this error appears to mean the system thinks your hard drive is bad. you can try to see if it is seated properly. try booting to safe mode [F8] . if it is bad youll need a new drive looks like from the model # you provided it has a 320 gb sata hd. can get a replacement for $50 or so depending on size/brand
just found hp's troubleshooting guide says to remove and reseat hd, then run hard drive check and respond to question.

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