Virus?

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Old 10-13-11, 08:49 AM
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Virus?

Hi all,

Don't have a lot of experience with viruses so here goes. We have the internet and e-mail through are cable provider. The cable provider also gave us anti virus software to install which I did about 8 months ago. We also have a wireless router hooked up to the pc for our mobile stuff. It seems that we opened up our e-mail about a month ago and somehow a randomly generated e-mail was produced and sent to about 6 of our friends. While we do not keep any e-mail addresses in our address book it still randomly accessed some. Hasn't happened again until last night another one was generated ( different subject) and sent to a bunch of people, some of them we do not even no who they are or have ever received an e-mail from. Any ideas how this can happen and what to do. I will be calling the cable company to see if they have any reccomendations. Thanks
 
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Old 10-13-11, 08:58 AM
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Have you run a full scan using your installed AV software? Not just the automatic protection...but a full system scan?

You might want to try a program like Malwarebytes...it will remove that kind of junk. Malwarebytes : Free anti-malware, anti-virus and spyware removal download

I've been using Microsoft Security Essentials (free at the MS site) and it has also performed quite well.

I don't like using the stuff the ISP gives you as part of their service. Many of them are resource hogs on your PC and just don't perform all that well.
 
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Old 10-13-11, 09:02 AM
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This does sound like a virus. What anti-virus program did your ISP provide? Are you using anything else in addition?
 
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Old 10-13-11, 12:27 PM
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Even if you don't have an address book associated with your email program, the computer will remember everyone you have ever sent an email to. For instance, in Outlook if I hit "to" my address book will come up and I choose from that. If I just go to the address line and put in a letter, everyone I have ever sent an email to that begins with that letter will show up in a dropdown.
 
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