HP PRINTER

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  #1  
Old 01-20-01, 01:13 PM
dntdualm130
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Question

HELLO,
I HAVE A HP 693C PRINTER, THE TROUBLE THAT I AM HAVING IS THAT THE PRINTER WILL PRINT A LETTER PRETTY CLEAR BUT IT WILL NOT PRINT A SUBJECT OR TEXT CLEAR WHEN I CHANGE TO LAND SCAPE. I HAVE CHANGED TO A NEW PRINT CHARTIDGE AND IT DOES THE SAME THING. COULD YOU PLESE HELP?
THANK YOU
CHARLIE
 
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  #2  
Old 01-21-01, 07:46 AM
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Join Date: Sep 2000
Location: ottawa canada
Posts: 1,165
I have never used that specific printer, but I would ask if this printer always had this problem since you installed it, or is it a new thing ?

http://www.hp.com/cposupport/prodhome/dj693c.html

this web site has the latest drivers, as well as a help and trouble solving sections.
 
  #3  
Old 01-21-01, 11:27 AM
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Join Date: Mar 2000
Location: Lake Murray, SC USA
Posts: 1,461
Did you try printing a test page. If not, go to Start - Settings - Printers - and right click on your printer. Select Properties, and click on the print test page link. It will print a test page, and ask you if it printed correctly. If not, it will walk you thru a printer problem troubleshooter.
 
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