Printed photos are coming out tinted blue.

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  #1  
Old 07-03-12, 07:45 AM
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Printed photos are coming out tinted blue.

I've been trying to print photos from pics sent to me through e-mail, but they keep coming out of the printer totally tinted blue! I've never had a problem before when using this printer. The printer is an HP Photosmart 6400 working through a Dell Dimension 521. Anyone have any suggestions on how I might be able to correct the problem?
 
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Old 07-03-12, 07:56 AM
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Any time I've had color issues in the past it was due to one or more of the colors in the ink cartridge being low - you've ruled that out, I assume?
 
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Old 07-03-12, 08:25 AM
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I know I recently put a new cartridge in, but I'm not sure now, which one it was! Thanks, I'll check it out.
 
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Old 07-03-12, 09:34 AM
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HP is showing the ink levels are ok. Now what ????????
 
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Old 07-03-12, 12:12 PM
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I've had similiar issues, and just changed the cartridge/cartridges
 
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Old 07-03-12, 12:15 PM
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I've never trusted the ink levels shown on the PC, I replace based on the results coming off the printer.
 
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Old 07-03-12, 02:12 PM
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Another thing to consider is whether your cartridge for the ink is genuine or not. You save a bit of money by going generic but in the case of printing you sometimes get very bad results. Also never refill the ink cartridge if you do you will be sorry as the ink then tends to leak and your printer is toast. I learned that the hard way so if the cartridge is generic consider replacing it with a genuine cartridge.
 
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Old 07-04-12, 04:46 AM
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Print a test page from the printer's utility app. It should print blocks of each color. If you can't do that, create and print a graphic in Paint that consists of six circles, each filled with a different color: Red, Green, Blue, Cyan, Magenta, and Yellow.

Also print a picture that you've printed before, preferably one from your hard drive. The emailed files could have some weird settings that are causing the printer to overreact to the cyan.
 
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Old 07-05-12, 06:08 AM
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I agree on the 'bargain' cartridges not being a good idea as well; I've had some of the cheaper ones not perform well right from the start.
 
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Old 07-05-12, 11:25 AM
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Thanks all! I scanned the alignment page, cleaned the nozzles (?) twice and ran a test twice. It looks to me, that I'm missing the color yellow. If it's there at all, it's very faint. I did manage to get one good pic by changing the color setting, but that was it! I'm getting horizontal lines now so I'm going to change the cartridge even though it still shows it's still half full. BTW, I'm using HP cartridges.
 
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Old 07-05-12, 11:28 AM
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Yeah, I always base the need for a new cartridge on what I see on the paper, not what the PC tells me - though I usually see the PC telling me to replace them before I see the need to do so.
 
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Old 07-05-12, 01:55 PM
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I agree with you Mitch17 I usually start seeing a warning to change the cartridge a great deal earlier than when you really need to start to change it. MrPop I am glad you are using genuine cartridges as those knock offs are no good.
 
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Old 07-06-12, 08:21 AM
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I usually get a warning ahead of time too. In this case, I think the cartridge went bad. I hope it's not a nozzle clog, because I went through the first and second stage cleaning and it didn't help. There is a third step, but I didn't go that far.
 
  #14  
Old 07-11-12, 03:24 PM
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I'm not sure if you resolved the problem but have you tried to clear printhead from on the printer? I'm not sure if you can do that directly on your printer or from your printer software.
 
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