Dell Inspiron 15 5559

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Old 01-01-17, 05:17 AM
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Dell Inspiron 15 5559

One inch color bars flashing on screen at random
 
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Old 01-23-17, 03:32 PM
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Screen Failure returned to Dell 5 months old.
 
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Old 01-23-17, 07:10 PM
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Caudill-

How did it go with Dell? Did they give you a replacement without any hassle?
 
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Old 01-24-17, 05:08 AM
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Computer still at Dell repair center. Talked with Dell software support, diagnosed it as hardware problem in a short time then it took almost 2 hours to get a return label. Hardware person wanted to do all kinds of tests first and was hard to understand. I would rate their support as poor. I knew more than He did and I have been retired and out of the field for 16 years.
 
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Old 01-24-17, 07:34 AM
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Laptop shipped replaced KWH3G - LCD and Accessory, KD4T9 - Cables and Cords, and 94MFG - Daughterboard. It has not arrived yet.
 
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Old 01-24-17, 11:17 AM
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Before I built my PC quite a few years ago now, I was looking into Dell. They seemed to have a lot to offer for the price. But I've heard too many stories like yours about the poor customer service.

Hope you make out OK!!
 
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Old 01-24-17, 02:17 PM
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Thanks will let you know.
 
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