How do I delete a program from safe mode?

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  #1  
Old 04-25-02, 02:42 PM
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Question How do I delete a program from safe mode?

Because of the many problems caused by installing Access Control software (see my thread Warning Stay Away from Access Control) I need to uninstall the Access Control software. I think I can do this from the safe mode. Do I need any special commands, etc.?
 
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  #2  
Old 04-25-02, 03:08 PM
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Unless you need a CD-ROm to uninstall you should be able to go to the control panel and use the add/remove program wizard.
 
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Old 04-25-02, 06:40 PM
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hopefully no CD required.

The program was downloaded so all I have is an non functional emergency floppy disk which the instructions indicated would provide the ability to get into the program if problems occur. Since the design of this program by it nature is to limit access, I would have to say it has been successful. If you never want to use your computer again buy this program!
 
  #4  
Old 04-27-02, 06:09 AM
bigmike
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Cool Control Panel

So when you go into Control Panel and to Add/remove programs it will not allow you to remove this program? You next more intense thing to do would be format the drive and re-install 98. You may end up doing this anyway if the software leaves a big enough foot print that it is going to cause problems. Shame the net has got to the point that we as parents must sit right next to the child while he/she is playing. These friggin porn people have almost taken over. But what do you do? 1st amendment gives these scum ball toilet seat sniffers the right to their say… You could try to go to the command prompt and do a <dir> and find the program in the dos shell and deltree it BUT this may totally disable the computer. Then your back to formatting but I honestly believe that you should do that anyway. I am not familiar with the program but from what you say it's one of these very intrusive programs that has now way out but format.
 
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Old 04-27-02, 06:39 AM
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First ditto on what BigMike said.

As for the problems, Artart I don't know how comfortable you are with editing in DOS mode from a Windows system boot disk but that may be the only other option besides reformating. Basically, you need to boot the computer to a different system without the security. Once booted to a system disk you can check files like C:\autoexec.bat, C:\config.sys and C:/windows/win.ini. If you see a line of code that refers to the access control delete the entire line.

Two more easy things to try. Make sure there is not an icon for this program in your startup folder. Next check the folder in which this program is installed and see if there is a file call unstll.exe or anything else that looks like it might be an abreviation for uninstall.
 
  #6  
Old 04-27-02, 10:45 AM
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safe mode removal

I can get to safe mode, the program isn't listed in the control panel settings, add and remove list. I attempted to find it in the folder, found parts under Program files, more under another folder, so far nothing uninstall.exe or any proximate title.
I'm going to try to back up eveything I can before I attempt to remove anything, so if reformat is the only option, I guess so be it.
 
  #7  
Old 04-28-02, 01:54 PM
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Two more ideas,

Have you got your Windows Explorer windows set to show all files including system and hidden files? The uninstall your looking for may be a hidden file. Open My Computer then click on View and then on folder options and then on the view tab. Under Hidden files click show all files and uncheck hide file extensions of known types. At least this will tell you if you found everything.

The other option is to use the system disk mentioned earlier and then go in and use the "rmdir" command to remove the offending directory. You'll get some error messages but hopefully the program will be so broken it won't work and you can clean up the mess without reformating.
 
  #8  
Old 04-29-02, 09:50 AM
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mrhoadar, I visited the Access Controls site. From what I have read the program cannot be defeated under Windows. It may not be defeatable under DOS, unless someone teaches Artart Assembly and how to use DEBUG or SID.

Some of the programs features:
1. Program files cannot be removed. >probable: locked in real mode, surely in protected mode. If protected mode only then it could easily be defeated in DOS.

2. Date and time changing is disabled for non-administrator accounts >installs own interrupt vector routine >probable real mode. If real mode, >probable: modified boot sector.

3. Disabling Ctrl+Alt+Del (end-task windows) >interrupt vector routine [seemly program specific].

4. Editing of the registry is disabled for non-administrator accounts. To do this from Real MSDOS mode (if they have done so) means severing Regedits call to Win.com. Renaming either or modifying the DOS PATH is too simple, and easily overcome.

5. Requires a system specific emergency boot disk. >Seems to indicate modified boot sector or they could be using CMOS and/or hardware parameters. Maybe all.

6. Password protected. >possibly: modifying CMOS, or using a BIOS extension is not beyond anyone capable of installing an interrupt vector routine. A clew - is CMOS accessible at boot. I would investigate [security] passwords and [boot sequence] before removing the OS.

5. Boot menu disabled (easy in config.sys but may have been done pragmatically) and system files cannot be changed (locked read - most likey). They claim to have thought of
every trick. Debatable.

One nasty they may have overlooked is creating Winboot.ini as follows:

echo ;FORMAT >c:\winboot.ini

This assumes they rely on C:\MSDOS.SYS and have not created winboot.ini for load purposes. Ask:

if exist c:\winboot.ini echo found winboot.ini

From a hard disk boot this will stop boot at DOS & C:\> DOS Environment will have the following values on a typical Windows 9x install:

PATH=C:\WINDOWS\COMMAND
PROMPT $P$G
COMSPEC=C:\WINDOWS\COMMAND.COM

Deleting winboot.ini returns boot to its former state.

del c:\winboot.ini

If true, so much for non-DOS access or their tinkering with the boot sequence in CMOS. This is where the program could possibly be attacked, but certainly not by an ordinary
user.

Naturally the aforementioned are my own suspicions.., not conclusive fact. If they are remotely true; had this been a virus it would put a sever crimp in most Windows users style. And as a side note, since they have thought of everything it would be of interest to know how they protect their own system files from infection.

Arart, I would forget about searching for an uninstall program. First, this doesn't seem to be a Windows complaint program [intent: restrict and limit access PERIOD]. They state OSes included but do not claim Windows complacency. Secondly your pleas fell on deaf ears, because if there is a means of removal that means will remain a secret... until someone cracks the program and publishes the results. "This is how to remove..." one person tells another..., so much for that program.

I beleive Bigmike was right: format & reinstall. I would go one step further and fdisk then format. If MSDOS presents problems download DRDOS; create a boot disk, then fdisk and format with it. As mrhoader stated: use a different OS... not necessarily the inherent version of MSDOS or an older version of.
 
  #9  
Old 04-29-02, 10:15 AM
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Whew!!!!!

2000

You are correct in your most complete reply, thanks for all your efforts. I hope to be able to assist you in something I'm more capable of in the future.
So what your saying is it would be a waste of time to attempt anything from safe mode? Best to fdisk, reformat, and reinstall everything from the original HP CD they sent along when they sold me the PC? I have upgraded to 98SE since then, but I'm assuming I just reinstall that upgrade after the orginal OS and other software is on the cleaned drive.
Can I choose to add another larger hard drive at this time and load everything new to that as a primary, then leave the reformatted current HD as secondary? I've added a couple HD's before but always as secondary's just for more space.
 
  #10  
Old 04-29-02, 04:52 PM
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Safe mode is still Windows, so yes, why try the infeasible. Your clew to using a lower level was the program not showing up in Add/Remove programs. The previous hack is one possible means to access DOS. I would be more concerned if you're denied access to CMOS setup at boot or cannot change CMOS parameters.

Acknowledgments: I'm not familiar with HPs. I have never use a restore CD in my life.

The restore CD may contain the registry settings for the current HD only [software upgrades are no biggy]. Adding a
larger one latter and using cloing software to enable it seems more likely.

Before you fdisk that drive consult the HP website. You want to know if your system requires propriety drivers and
if those drivers are on the CD or not before you fdisk the drive. [Doubly so, if you can't change CMOS parameters >password cracking program or clear CMOS & setup as a new PC]. Seek someone familiar with HPs and retsore CDs
 
  #11  
Old 04-29-02, 06:00 PM
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At this point in time I have to go with the majority and say wipe it. The only reason to try anything else is if you have large amounts of data that you can't move, backup, or otherwise recreate.

If you do need to move data then about the only answer is a new hard drive which will become your new system drive. Let the old hard drive be the slave.
 
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