can not download

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Old 06-14-02, 06:09 AM
P JASUTIS
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can not download

I have a Compact that is running windows ME. The problem I am having is we can not down load from the internet. I keep getting a messagesaying:

Parts of quicktime are missing and are not avaible on the apple website.

Can somebody point me in the right direction.

thanks
 
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Old 06-14-02, 07:56 AM
green jacket's Avatar
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Join Date: Sep 2000
Location: Williamsport and Blue Bell, Pennsylvania
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Specifically what are you trying to download to your Compaq?
Is Quicktime trying to install or update?
If so:
Check Add/Remove programs for quicktime, remove, and the go to Apple's website to download the latest quicktime. Unless you specifically use it alot, keep the options simple. Choose custom installation to add or eliminate the picture viewer and other things if you like. If you choose to keep the picture viewer, make sure you uncheck file associations that you do not want during installtion.

gj
 
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