Granite counters - Can this be fixed?

Old 08-15-06, 12:26 PM
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Granite counters - Can this be fixed?

Hello. I am new here and was wondering if you could help me. This seems to be a very informative site.
I had my granite installed and it looks beautiful. However, we had to go with a seam because the area was too large and the granite didn't come in sheets that big. Anyway, when they layed the 2 pieces side by side, one was higher than the other. You couldn't slide a glass across it without it tipping over. So my husband complained and they said they couldn't sand it down because the finish would never be the same. SO, my husband had them do it anyway. They sanded it down, re-polished it and it looked great. Then when I went to clean it with granite cleaner, it took whatever polish they used OFF. Now I have a very dull spot along the seam that is very noticeable. Does anyone know how the professionals get that permanent shine? I've searched the internet and can't find a thing, except car wax and mineral oil which does nothing. I've even tried resealing it and nothing. Thanks in advance for any help you can give me. I appreciate it.
Old 08-15-06, 03:51 PM
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I'm not a countertop pro, but I believe that shine is a machine polish. Someone else here might have the answer, but I would call around and ask different granite installers if it can be fixed on site.

I'm surprised the granite guys installed the countertop with a mismatched seam. The crew that installed my granite countertops worked for nearly an hour just to get one seam perfect. The guy dragged a razor blade across the seam as his helper adjusted the top. They didn't quit until the razor blade didn't catch. I have two seams and neither can be felt.
My guess is that your cabinet guy screwed up and didn't get the cabinets level and even, in preparation for the countertop.
The countertop installers should have shimmed the granite pieces to match.
Old 08-16-06, 08:16 PM
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If floor was not flat, installer should have shimmed to compensate to keep cabinets even. If cabinets were not even countertop installer should have shimmed so slabs would abutt evenly. Sanding granite to correct uneveness was not the way to correct the problem. Sanded area would require machine polishing to restore shine. Call the company from which you purchased the countertop.

In homes where there is movement in floor, seams may continue to be a problem. Adequate joist support is required to support the weight of granite--standard floor construction of 2" x 10" floor joists spaced 16".

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