New quartz install


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Old 08-10-14, 07:44 PM
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New quartz install

We were originally going with Silestone, but our provider said Daltile had come out with quartz countertop solution that was a perfect match for the Silestone we chose and was significantly cheaper.

Our quartz counters were installed with what seems like pretty poor seams. I asked the installer about them and he said whatever they used to cut the seam out left black marks? They are a reasonably well known company and I would assume they know how to cut Quartz without damaging it.

Anyway, they came back to 'fix' them. Apparently Daltile doesnt give out color matching sealant so they have to manually color match it.... Well he admitted they don't have it quite matched yet, but he had to 'grind' the seams larger to put more sealant in them?

I'm confused at this point, it seems like we are going to end up with seams that are really wide with mismatched sealant....

Original Seam:
https://dl.dropboxusercontent.com/u/...nal%20seam.jpg

Altered seam:
https://dl.dropboxusercontent.com/u/...red%20seam.jpg

Altered seam 2:
https://dl.dropboxusercontent.com/u/...20seam%202.jpg
 
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Old 08-10-14, 07:56 PM
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Are they going to buff it out?
 
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Old 08-10-14, 08:10 PM
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He said they cant buff quartz? He really was dissing quartz, asking why we chose it, etc. Maybe they are not experienced installing it, or do not like installing it.

He said they are going to take some diamond drill bit/blade and cut the black line out of the seam, which will widen it a little bit. Then they will "find a sealant mixture that is a close color match." The altered seam pictures below are a test run I guess? He said he was not done and hadnt perfected the color of the sealant.
 
 

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