My mother recently had a front entry door installed in her home. She is worried that the contractor who installed it, didn't do the job correctly. Upon visual inspection, the door frame is noticably not level. She noted that the contractor put a piece of plywood underneath the area where the sidelight meets the door frame's hinge side. The contractor said that 'sometimes they have to do that'. We notice that the top of the door hits the frame when we try to close it, but that's probably due to the fact that the frame itself isn't level. Is this normal to put a piece of wood underneath the door to 'prop' it up? We are worried that there will be considerable damage to the door frame if we leave it like it is now. We don't know much about doors, so any help would be greatly appreciated. Thanks in advance -Jack

I have replaced all the windows in our house with replacement vinyl double pane,low E windows and in two rooms have the following major problem. The exterior of the fixed pane windows become so fogged up with condensation you can not see through them at all,however the sliders remain nice and clear. The Contractor and the window company tell us this is normal. Even though all other windows in the house are fine. I hope someone on the forum can help us. singed sad owner LFJR