Hello, Last Summer, I had a "PELLA" bay window installed by Gunton's contractors. "Gunton" is an out of town distributor that does installations in eastern Pennsylvania. I had issues with part of the installation which included the bay supports, caulking, foam insulation, wall trim and the use of 3-1/2 inch aluminum nails to secure the trim moulding using a power nailer. (1) Seven lag screws were used to secure the bay supports. This I feel was overkill and all drilled locations were in the brick, instead of in the mortor joints. (2) The contractors did not check their work as I found gaps in the caulking and foam insulation after removing the trim because it was poor quality and I installed by own stainable trim. This is when I found that they used 3-1/2 nails from their power nailer when actually 1-1/2 would have been sufficient. On the underside of the bay window, there is a nail that was not driven in properly. He left it in a bent over position. After I complained, another contractor came out to hide the improperly installed bay window supports by installing aluminum trim over the supports, re-caulking the gaps and he replaced the bent over nail. But I feel ther was damage done to my brick as it has hollow spaces. I won't have to worry about it, but in the future the next contractor to replace this window will curse when he see's the damage to the brick. The contractors were all out of towners and not familiar with the Philadelphia area and they arrived with insufficient lumber and hardware. I had to go to the hardware store for them and also took a ride with one of the them to show him where the nearest lumber yard was. So if you learn that the "Gunton Corporation" will be using their contractors, you may want to secure your own contractors. If you go to my website at [url]http://mysite.verizon.net/vzeqx2eq/[/url] you will see two close up pictures of the support and bent over nail. I also sent my complaint to the main office of "Pella Corporation" and told them I would never use Guntons contractors ever.

Hello, Could someone tell me if it is possible to change an existing front entry door, with one side panel, into a new steel door with two side panels? We've just purchased a pre-owned home and would like to make the front entrance a little brighter. There is room on the wall for another side panel, I just don't know if this is possible to do without it being a huge headache. I look forward to your responses. Thanks! Jo