vinyl windows came out of tracks

and i can't figure out how to get them back in. both top and bottom windows are out of tracks. the tracks have these little plastic rounds with a recessed area into which the small metal feet that jut out from the windows themselves go into. when in, the windows slide up and down. but because the windows have these metal feet jutting out, i can't get them back in. i imagine there's a simple fix, but i can't find one. the feet don't seem to be adjustable.
can anyone help?

 

Do the top window first. Approach the opening with the window laying back toward you so when you lift on the top it will go in with the latch on the bottom. Angle it sideways slightly until the highest pin catches, and tilt it until you can engage the other pin. Then straighten out the window and lift it into place. It may take some wiggling, but it will go in.
Now, do the same for the front lower sash.

 

so it might just be an angle issue - i will try that this morning. thank you!!

 

i can only get one of the feet into the catch. the other foot on the other side juts out too far to move into the track and sit in the catch. i have tried every angle. is there a way i can send a picture of what i'm talking about? i can't seem to find that option in a post.

 

It sounds like your window has steel pivot pins on each side of the sash, and nylon pivot shoes that they are supposed to fit into. If you need to move one of the pivot shoes up or down (to get it into a better position for the window to fit in) use a large flat screwdriver, insert it into the pivot shoe, then hang onto it firmly (it will want to slide upward) and give it a half turn... slide it up or down until you have it where you want it, then turn it 1/2 turn back again.

The slots must both be oriented the same direction (long dimension vertical) in order for the sash to fit. You are holding the sash perpendicular to the frame and also at an angle while you do this.

Usually you want one pivot shoe higher than the other one (it sounds like you may have them both at the same height) so that you can slip the left side in... then while holding the sash at and angle, slip the right side in and then you have to force the sash down until both pivot shoes are level. (tap on the high side with your fist).

If you want to upload pictures, do it at any file sharing website (Flickr, Photobucket) and then paste the link here.

 

I have had situations where the slider and frame are just cut too tightly. I was able to v-e-r-y c-a-r-e-f-u-l-l-y pry down on the bottom of the channel to get that extra millimeter of clearance that it needed to get the wheel set up and over the lip. Be sure the wheel set is totally seated; they often pop a little loose when they come out of the track and as you try to lift the slider back up over the lip and into the channel. Good luck!

Gary