The Top (back) part of our double hung windows always slides down whenever you move the bottom window?

Can i fix this?

if so how?

 

The "balances" which are spring loaded devices on the sides, have probably broken or come loose. Are these wood windows? Many of them used plastic pieces at the bottom corners of each sash (the moving parts of the window) that get brittle and crack over time. Or there may just be a small metal hook that attaches to the bottom of the sash.

If they are vinyl, the balances, depending on the type, may need to be adjusted or replaced.

If you know the brand, the best thing is to call the manufacturer. There are several places to get replacement parts. Can you give more info, or post pics of the sides of the upper sash track. That might be a clue.


Also Just wondering, are you in NC? The OBX made me wonder.

 

Nope, i'm from the Shenandoah valley in Virginia. just a big fan of the outer Banks

These Windows are wood yes. and they have plastic pieces. We called the manufacturer, but nobody was there to help us so we are gonna call back Mon.

 

Ok, well thats the best thing, otherwise we're all just guessing.
Post back if you need any help.

Recognized the initials...lived In Hampton Roads for almost 20 yrs.