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Need advice/help on window pain removal/installation

Need advice/help on window pain removal/installation


  #1  
Old 01-18-09, 08:54 PM
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Need advice/help on window pain removal/installation

Hi and thanks for reading,
My house has enerpro double pane windows. They were put in either in late 2003 or early 2004 when the house was built. I bought the house in the fall of 2007. When I moved in one of the windows had a cloudiness in the window. I contacted the builder who said it was still under warrenty and gave me enerpro's contact information. Hal's millwork out of Minneapolis. They came out to replace the window once but brought the wrong sized window. Measure twice cut once comes to mind. I guess they only measured once. For the next 9 months they have not returned my phone calls about getting this window replaced. I'm very frustrated and will most likely need to install it myself. Now to my questions:
Are there any good guides out there for removing and installing double pain windows or can someone explain to me the procedure? The vinyl frames still look new so all I need to replace is the pane. Do I need any special tools? At this point I would prefer not to deal with enerpro at all, so can I go with any type/manufacturer of window pane? I suppose it has to be double pane and not triple.
 
  #2  
Old 01-19-09, 05:29 AM
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The seal on the insulated glass panel failed allowing air in between the two pieces of glass. All you need to replace is the individual sash, the panel with the cloudy glass. Are your windows tilt wash where the panels tilt out to clean the outside? If so, the panels are removable and replacing the sash is no work at all. If they are not tilt wash, you will need to disassemble the window somewhat to replace the sash. I'm not familiar with your windows but either way it shouldn't be a big deal. However, you do have to use the proper replacement sash from your manufacturer or you could have a local glass guy make a new insulated glass panel for your window sash. Either way, but I would still pursue the manufacturer as you should not have to pay for this.
 
  #3  
Old 01-19-09, 07:37 AM
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Thanks Craig,
I should have mentioned that these are crank out casement windows. Just form observation it looks like it will be difficult to get the glass back out without some sort of special tool. Hal's millwork is the manufacturer and installer of Enerpro windows. I fear that they may be going out of business which would make me really out of luck.
 
  #4  
Old 01-19-09, 09:20 AM
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Worst case scenario, call a local glass company. They will measure, fabricate, and install your new glass panel. I would still try to get the replacement sash from the manufacturer. It's not that big a deal to swap it out.
 
  #5  
Old 04-16-09, 01:08 PM
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Out of Business

It had been about 4-5 months since I had last tried calling the maker of Enerpro Windows, Hals Millwork, and this time the phone was disconnected. I called a local distributor and he confirmed that they had gone out of business. So now I'll have to have a new low-e glass pack/sash made by a local glass company.
 
  #6  
Old 04-30-09, 01:02 PM
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window replacement complete

I contacted and hired out a local glass company to replace the window. Turns out they have been doing many of the enerpro window replacements in my area. They were very reasonable and charged $140 for a 2x5 casement window pane including install,tax, everything. The window has a 20year warranty. No more fogginess, I'm as happy as a clam
 
 

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