improper patio door install?


Old 04-26-13, 09:41 AM
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improper patio door install?

I believe the contractors who installed our new patio door did not do it properly. It seems like it is set too far into the opening by at least 1/2". There is exposed wood under the aluminum door sill. The interior trim has a large gap from the installation being too far inside.


what is the best remedy? can the entire door/frame be pulled out and reinstalled so the aluminum sill overhangs the wood, and the interior trim is flush? Should I simply try to put some flashing under the aluminum sill to protect the exposed wood and caulk any gaps?
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Old 04-26-13, 04:48 PM
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I would call them out to re-set the door properly. They also should have installed some sort of a drip pan under the door to channel any water that might find its way in back toward the outside.

Did they install any kind of drip cap on the top of the door?
Old 04-26-13, 05:20 PM
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Was your siding installed directly on studs, or is there any OSB under it? It looks as if they set the door back to the studs rather than spacing it 1/2" as it should have been. Definitely call them back on it. It ain't right.
Old 04-26-13, 05:35 PM
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Welcome to the forums.

Yes, the door can usually be removed and set properly. God only knows what the gorillas that screwed that up did to secure it though. You can try to get them to come back out and correct it, but I wonder if that was the contractor's A-team that did that. Often they send the low price help on warranty calls because that's money out of their pocket. My concern is a bad installation being made worse. You might be better off shopping a referral site like Angie's List to find a good handyman.and pay a bit more to get the job done right.

Whatever you decide, good luck with your project.
Old 04-26-13, 06:31 PM
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thank you all,

tldoug, i'm leaning toward your suggestion. I'm not too sure I want to deal with these guys again given the kind of work they did here. We have another door we were thinking of replacing, so will find another contractor, and ask them to redo this one properly.
Old 04-26-13, 07:02 PM
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Personally, I'd hold their feet to the fire, at least somewhat. If you don't give them a chance to correct it, you are letting them get away with shoddy work and will be out of pocket for the re-do. With the information you get here, you'll be able to know if it was done right.

In contrast to others experience has been that companies send the B team for what they think is a simple install and the A team if there is a problem.

If this was a Big Box store.....don't let it slide. They'll do anything to make it right.
Old 05-14-13, 10:02 AM
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If it was a big box store they will usually refund your money for installation if you are a squeaky enough wheel. The boxes account for the majority of the horrible installls I've seen in the last 10 years.
Old 05-14-13, 06:48 PM
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That doors not set to fay back into the wall. What's under the door is just sticking out to far.
The whole door needs to come out to fix it.
Almost every patio door I've ever seen has been installed wrong.
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